Aditya Birla Group
Location
Mumbai | India
Job description
1) Job Purpose:
To ensure dedicated support to entire stream and customers to execute sales and marketing strategies for Closure stream in domestic and international markets. Timely order booking and releases as per customers and stream requirement follow up with customers for advance / due payments, and coordinate with regional accounts for payment update and application which would support TM to maximize domestic market share and profitability of the vertical. Update customers for planned dispatches, post-dispatch provide dispatch details, and timely issuance of credit notes would help vertical to establish strong customer linkages and enhance customer delight to fetch higher margins. For overseas customers, requires separate MIS to be maintained capturing complete work flow of order - Order confirmation, PI confirmation, hedging acceptance and order booking, documentation update - LC received or not, documentation sent received at bank, LC discounted pmt receipt or not. For new enquiry coordination with marketing finance for checking past record with D & B / EPCG portal. Each action needed separate communication with different steak holders and finally informed to customers and sales team.
4) Key Result Areas/Accountabilities:
Key Result Areas/Accountabilities
Supporting Actions
Timely order booking for planning Y order and D order for dispatch
In case of depot sale / diversion order D orders to be booked, stock to be allocated and dispatch clearances to be given
Depot allocation and vehicle coordination with customer and depot
Coordinate with customer and depot for vehicle placement
Plant coordination for material availability, vehicle placement and allocation and releases
Based on customer confirmation, inform plant for arranging vehicles
Follow up for advance pmt / due pmt with customers
Intimate customers on dispatches made and respective due payments
Arranging daily reports ( FG, Dispatch, AR, )
Provide daily reports to TM on receivable, FG and sales
Weekly daily monthly MIS
Prepare daily, weekly and Monthly MIS to monitor customer-wise / segment-wise growth, variance FG, collection New Product Development etc
Follow up with regional accounts for payment accounting and application
Follow up with customer accounts / bank for Hundi acceptance, LC issuance
Coordination with BFM / IT for CMD (New Customer Master)
Job tags
Salary
