Location
Secunderabad | India
Job description
Minimum Qualification: Full time graduate/ post graduate, min 15 years of education (10+2+3)
Experience range: 1-4years on Order management domain and have handled processing Orders received from different mediums
Proficiency in Microsoft tools, Word, Excel and PowerPoint, Outlook and with business systems
Ability to work effectively as part of a team
Strong administration and organization skills
Should have worked in BPM industry handling international clients
Experience in understanding contracts/agreements for processing an order in the system
Have a good understanding of Order flow, managing holds, invoicing, handling any disputes etc.
Experience in working in any of the ERPs/ CRM tools will be an added advantage (like SAP, SNOW, Oracle, Cosmic etc.)
Should have handled Customer complaints / Queries received over different mediums
Should have good knowledge of working in Ms Office applications
Should be flexible to work in any shifts and 'Work from Office' mode
Certificate in Supply Chain Management will be an added advantage
Experience from 'Software licensing, Customer Support, Invoicing' will be an added advantage
Good communication skills with experience in handling both internal and external stakeholder
Voice/Non-Voice: Non-Voice talents who can speak fluent English
Job tags
Salary
