Customer Service Specialist
SAMSARA SHIPPING PRIVATE LIMITED
Location
Gwalior | India
Job description
Company Description
SAMSARA SHIPPING PRIVATE LIMITED is a transportation/trucking/railroad company based in Mumbai, India with a branch office located in Gwalior.
Role Description
This is a full-time on-site role for a Customer Service and Documentation position. The primary responsibilities for this role include providing customer support, ensuring customer satisfaction, maintaining phone etiquette, and ensuring a positive customer experience.
Qualifications
- Strong customer support skills
- Ability to maintain phone etiquette and provide excellent customer service
- Attention to detail and ability to maintain accurate documentation
- Ability to work well in a team
- Strong communication skills
- Experience in a customer service role is preferred
- Bachelor's degree in Business, Communications, or related field is preferred
Relevant qualifications for this role include knowledge of logistics, knowledge of shipping documents, and proficiency in Microsoft Office.
Job tags
Salary
