Manager, Corporate Recruitment
Location
Secunderabad | India
Job description
Description
About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change. To learn more about us and our culture, follow the link to Our Story -
About the Job
The Global Corporate Recruiting team is a dynamic group responsible for the sourcing, recruiting, and assessment of all of our new leadership and salaried positions, from Team Leaders and Trainers to Executive positions.
We are looking for a Manager of Corporate Recruitment to ensure our applicants get a best-in-class experience when applying for one of our roles while strategically managing your team, budget, and resources toward continuous improvement. The right candidate will be responsible for liaising between other internal stakeholders and departments within the country.
As Manager, Corporate Recruitment, You Will…
- Understand overall hiring forecast for the company and ensure execution of plans to meet or exceed hiring goals
- Develop strategies around job ad channels, both traditional and social, following new trends and current performance of applicant sources
- Comprehend the different recruiting environments and market conditions, and develop plans and strategies with this in mind
- Develop a metric-based approach to managing the success of the team
- Work with the team to lead by example in proactive and creative sourcing and candidate identification techniques
- Partner with our Marketing department and our candidate attraction team to ensure our brand voice and advertisements are on point
- Evaluate and leverage data, analytics, competitive insight and best practices to drive the strategic direction for talent acquisition
- Work closely with the Operations teams, as well as our clients, to understand the unique hiring requirements for each role and ensure the team is sourcing appropriately
- Evaluate processes, reporting and technology tools with eyes on improvements to increase efficiency, automation, productivity and quality of new hires
- Collaborate with internal departments to ensure alignment and communication of the departmental goals and strategies
Requirements
As Manager, Corporate Recruitment, You Have…
- Some post-secondary or completion of post-secondary schooling (preferred)
- Minimum 5 years of experience in recruiting and sourcing, with 3 years in a supervisory role
- An operational background within a contact center environment would be considered an asset
- Experience with traditional and social media marketing and advertising is an asset
- Exceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong and lasting relationships
- Detail-oriented skills and are a team player with creative problem-solving and project management skills
- Understanding of various recruiting technology tools (ATS, assessment, sourcing)
- A history of direct sourcing and leadership recruitment
- Service oriented mindset and are a strategic thinker who can plan and execute for a desired result
- Ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
- Ability to self-manage daily duties and time in a fast-paced, hectic, changing environment
By signing this application, the applicant consents to IntouchCX collecting, using and retaining hisher personal information for purposes relating to the application process and if hired, the employment relationship.
Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
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