Evolent
Location
Pune | India
Job description
The Evolent Data Operations team is currently looking for an experienced Data Analyst who possess the ability to transform and provide supportive guidance within a team setting
Essential functions
Monitor, Execute and Remediation of Daily Operational Processes
o Monitor bot automation processes to ensure end-to-end file processing is completed with high efficiency and on timely basis for client and/or internal stakeholders to best meet or exceed prescribed SLAs/OLAs measured against
o Monitor various client inbound outbound data file extract creations and remediate job failure issues as they arise
o Facilitate monthly manual file loading processes
o Communicate with client facing support leads to provide real time updates regarding file loading status and/or potential delays to the timeliness of loading of client data
o Monitor and execute monthly Clinical UI refresh processes to support client and/or internal stakeholder needs for timely data pushes to end user application
o Troubleshoot various SQL server and/or SSIS issues to ensure successful end to end processing of client data to various data marts and/or data warehouses
o Perform data validation on various data warehouse extracts to ensure accuracy and/or integrity of data is maintained throughout the entire ETL process
o Update, maintain, provision access and answer inquiries related to enterprise-wide inventory application of all live production interfaces
o Remediate ETL issues and provide timely feedback and/or follow-up to internal stakeholders inquiries related to MoveIT file application
Collaborate with Internal Teams to Operationalize New and/or Optimize Existing Tasks
o Update operational process tickets and request status updates to processes as applicable
o Work to establish and maintain strong relationships of all internal groups, particularly Market Ops ( ), in order to maintain high expectations and output of team and organizational throughput
o Coordinate multiteam faceted processes within Evolent business units
( . )
o Assist with Tier 2 and Tier 3 internal support teams to remediate complex data issues and discuss optimization or migration of current operational tasks overseen by these respective teams to Data Ops for process optimization within the organization
o Work with teams and/or other departments within the organization to complete special project requests which require building new processes, solution, documentation etc. which may not currently exist but is needed and/or required to meet expectations set forth by business needs
o Coordinate with internal development teams to identify, prioritize and implement solutions to potential bugs and/or known inefficient processes
Implement and Develop New or Recently Transitioned Processes
o Work with US based team to transition SOPs from other teams and/or departments within the organization in a timely and efficient to free up resource(s) for new business needs established by new client contract commitments and/or client implementations
o Create process documentation in Confluence (Atlassian) application for other team members to reference for future trainings or new hire
Work with US based team to Complete Essential Functions and Projects
o Identify, analyze and assess areas of improvement in operations overseen by Data Operations and apply process improvement and/or tools where needed ( ) in effort to provide functionality and/or solutions where gap or inefficient process may exist
( )
o Create process documentation in Confluence (Atlassian) application for other team members to reference for future trainings or new hire
Work with hiring manager to measure and establish goals to meet annual SLAOLAKPI metrics established for evaluation of overall team success and contributions made to organization throughout the year.
Mandatory skill set:
Systems Analysis/ETL Workflow Knowledge
SQL Server Fundamentals and Advanced Skills ( )
Strong Critical Thinking Ability to Conduct Independent Problem Solving and Solution Design/Implementation
Electronic Data Interchange (EDI) Related Knowledge
Expertise
Good to have skill set:
Strong Interpersonal/Communication (Oral/Written) Skills
MoveIT File Transfer Knowledge/Protocol
Microsoft PowerShell
Bot Automation Knowledge
Visual Studio Experience
Eligibility CriteriaMandatory Requirements:
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
Job tags
Salary