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IT Operations Analyst - Technical Support


CONNOR CLARK & LUNN INDIA PRIVATE LIMITED


Location

Gurgaon | India


Job description

IT Operations AnalystConnor, Clark & Lunn Financial Group Ltd. Gurugram, IndiaShift : 01:30 pm - 10:30 pmWe are looking for an Analyst to join our Gurugram-based Information Technology operations team. As a passionate team of system, we are faced with complex problems that are ideally solved with technology. Applying technology to support and manage a variety of business application systems as well as systems hardware infrastructure is critical to our firm's continued success. You'll be joining a friendly,- collaborative, tight knit group that works together to effectively apply technology to investment problems.- We place high value on maintaining an entrepreneurial spirit and creating a culture where each of us has opportunities to succeed.What You Will Do :Under the supervision and guidance of either the IT Operations team or designated technical staff members, the IT Analyst will assume responsibility for the efficient management and upkeep of various IT operations within the organization. Key responsibilities include :Assisting in troubleshooting IT issues and providing technical support. Organizing and managing IT resources and inventory. Analyzing data to suggest enhancements to existing systems or processes. Setting up new Laptops and software for new employees using Microsoft Intune. Supporting users by handling phone calls, e-mails and user inquiries. Coordinating with other departments to ensure smooth functioning of technology. Collecting, analyzing, and storing data for reporting purposes. Supporting the upkeep of current computer systems by diagnosing hardware and software issues. Assisting in computer network security by identifying vulnerabilities and viruses. Performing monthly patching using PatchMyPC and SCCM. Conducting daily checks to maintain the health of IT infrastructure. Installing, configuring, and managing server backup What You Will Bring :Experience : 3-6 Years. Knowledge : Bachelor's degree in computer science, Computer Engineering, Analytic & Strategic : You possess an analytical mind, enjoy solving problems, and have an ability to perform deep thoughtful analysis to discover solutions. Collaborative Communication: You have a collaborative spirit that helps you work well with others and communicate effectively. About Connor, Clark & Lunn Financial Group :Connor, Clark & Lunn Financial Group Ltd. ("CC&LFG") provides a broad range of traditional and alternative investment products and services to individuals, advisors, and institutional investors. Our business comprises of eleven institutional investment affiliates that are responsible for investment decision making and client service, as well as distribution affiliates including Connor Clark & Lunn Private Capital, which provides multi-asset class investment solutions and Connor, Clark & Lunn Funds which distributes single-strategy investments to individual investors. CC&LFG partners with each of its affiliates by contributing world class operations, product development expertise, broad distribution, and business management. We have grown from $29 billion in assets and 200 people in 2008 to approximately $110 billion in assets and nearly 800 people today. This has been accompanied by a high level of change in technology, types of assets managed, trading activity and geographic growth. As we look forward, we can see both opportunities and challenges for further growth that only reinforce our commitment to attracting, retaining, and motivating the most talented people.This is best achieved by :A High-Quality Environment : To work with people who we hold in high regard; to enjoy the time that we spend at work; to focus on productive activities without the distraction of politics and bureaucracy; to treat each other with respect. An Opportunity to Succeed : To do work that has value and which presents the opportunity for professional growth and development. Recognition and Reward : To recognize each person's contribution and to align compensation with contribution. (ref:hirist.tech)


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