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Location

Bangalore | India

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Job description

Director of Operations

ShangriLa Bengaluru is the perfect place to take in the charm and character of Indias Garden City. Perched high above the horizon offering a birdseye view of Bangalore Palace the hotel is ideally located between the business district and historic attractions. With panoramic views of the city from both the Horizon Club and rooftop lounge Asianinspired dining options and luxurious facilities the hotel provides a peaceful escape for business and leisure travelers alike

397 spacious rooms and suites

7 restaurants & bars including the awardwinning Shang Palace and Ssaffron

Spectacular skyline views

We are currently looking for an experienced Director of operations to join us. It takes a very special kind of person to work at ShangriLa if you are an inspiring leader who places our people and our brand at the heart of all their decisions while delivering a superior guest experience; you are the right person for this role.

How youll contribute to the team:
Adopt a handson approach to maintain quality and lead the team in all areas of operations to ensure enhanced levels of guest happiness
Handle every part of the hotel through close involvement in all operations multiskilling the team to ensure an efficient and effective business
Build a fun atmosphere and ensure a highly personalised and locally inspired guest experience
Lead and encourage the team by understanding their individual needs and working with them in an approachable way
Work closely and effectively with the General Manager to drive strategic projects revenue and financial goals
Effectively manage costs expenses wastage breakages security and stock control whilst maintaining operational service levels to improve profitability in line with flowthrough targets
Perform duties of the General Manager in the absence of the incumbent and perform other duties as required

What you will need to be considered:
A diploma and/or undergraduate degree in related disciplines
Ideally more than 10 years of experience in hospitality industry with local knowledge across multiple functions
Food and beverage experience will be advantageous.
Strong business acumen
Ability to strategize based on market demand periods to maximize revenue opportunities
Knowledge in hotel management best practices and relevant laws and guidelines
Enthusiastic and dedicated with an eye for details
Serviceoriented and wellorganized with strong sense of responsibility
Excellent communication skills in English (both written and spoken)
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Job tags

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Salary