BeyondID
Location
Bangalore | India
Job description
Who Is BeyondID? BeyondID is a rapidly growing global organization with the opportunity to grow personally and professionally. As a leading provider of managed identity and cybersecurity services, our mission is to help companies become more secure, agile, and future-proof. We care deeply about our team members, customers, partners, and investors. We are a diverse and inclusive organization that lives by its core values every day. And we foster a culture that’s fun, supportive, and transparent, with a growth mindset. BeyondID is proud to assist companies such as ATN International, Bain Capital, Biogen, Discount Tire, FedEx, Gundersen Health Systems, Johnson Financial Group, and Major League Baseball to acquire, deploy and manage the best-of-breed identity, cybersecurity, and cloud platforms. BeyondID is backed by Tercera, an investment firm specializing in the $460B cloud professional services market. To support our rapid growth, we are expanding our services team and hiring various customer facing roles. In this role, you will provide your expertise in supporting BeyondID customers in cybersecurity and identity access management. Be ready to impress customers with your technical capabilities, critical and creative thinking, and a passion for fast-paced problem solving. We are looking for smart, energetic, capable talents to join us and fuel our growth.
Duties And Responsibilities Deliver proactive work on delivery plan Respond to Reactive tickets with a sense of urgency Deliver quality with every engagement Work as a team to deliver 5-star engagements Requirements 2-4 years of experience in a SaaS customer support role Okta Admin Cert (Within 90 Days) Okta Professional Certification is preferred Empathetic problem solver Highly motivated with an extreme bias for execution Confident communicator. Knowledge of ticketing systems #LI-ONSITE The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change. Equal Employment Opportunity It is the policy of BID to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities, upon request. Phishing Alert Please note that BID only contacts candidates through BID email address (ending with @beyondid.com).Job tags
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