Genrobotic Innovations Private Limited
Location
Thiruvananthapuram | India
Job description
The Robotic Service Engineer is responsible for providing technical support maintenance and repair services for equipment and machinery. This role involves working closely with clients to ensure the smooth operation of products and the prompt resolution of technical issues.
Responsibilities
- Installation: Install and commission equipment at client sites according to specifications and guidelines.
- Maintenance: Conduct regular preventive maintenance checks to ensure equipment reliability and performance.
- Repairs: Diagnose and rectify equipment faults promptly to minimize downtime and disruption to operations.
- Technical Support: Provide troubleshooting assistance to clients via phone email or onsite visits to resolve technical issues efficiently.
- Training: Train clients on proper equipment operation maintenance procedures and safety protocols to optimize performance and longevity.
- Documentation: Maintain accurate records of service activities including service reports maintenance logs and spare parts inventory.
- Customer Relations: Build and maintain positive relationships with clients by delivering exceptional service and addressing their needs effectively.
- Product Improvement: Collaborate with the engineering team to provide feedback on product performance reliability and areas for improvement.
- Compliance: Ensure compliance with company policies industry regulations and safety standards during all service activities.
- Continuous Learning: Stay abreast of technological advancements and industry trends through ongoing training and professional development activities.
- Travel at short notice
Qualifications
- Diploma in Electronics or Mechatronics
technical support,maintenance,compliance,documentation,training
Job tags
Salary
