Riverforest Connections Private Limited
Location
Chennai | India
Job description
Responsibilities
Project manager is expected to lead/manage/oversee (casetocase basis) projects as assigned by the regional change manager.
Responsible to work with regional change management team to create interoperability/implement FTS model for change management team within the region leading to better utilization of resources.
Contribute to regional Change control board (RCCB) for initiatives managed locally and to better regulate the priorities.
Coordinate for any strategic and confidential project within the region
Standardization of operational process procedures and client servicing roles for BSO in the region.
Developing analytical and logical solutions for banking
Responsible for overall delivery aspects of customer engagement including successful delivery of portfolio of large projects
Deliver the projects in the portfolio within time and agreed quality standards
Optimum utilization of resources building up high performance team
Drive delivery excellence and continuous improvement program to deliver the world class projects within agreed time and quality standards
Define and implement the best practices in project management
Project planning monitoring and control
Risk analysis Risk management
First point of escalation for any delivery related issues
Manage and review projects and contracts regularly to ensure delivery is on track within the approved scope or that scope changes are properly handled
Establishes the process to support the engagement including setting up charge codes defining the project calendar and defining deliverable acceptance and reporting procedures.
Responsible for agreed billable utilization of the team assigned
SLA compliance people management client management competency development
Project Management,Change Management,Business project manager
Job tags
Salary
