Location
Mumbai | India
Job description
About TableCheck
TableCheck is a global platform built to help restaurants own their guest experience.
We help merchants reduce their reliance on paid booking channels by directly converting first-time diners into repeat guests—and repeat guests into loyal fans.
Used by over 9,000 restaurants in 35 countries–including over 270 Michelin-starred restaurants and top hospitality brands such as Hilton, Hyatt, and IHG–TableCheck has set new standards for restaurant management tools in Japan and is steadily growing to take on the challenge to become the world’s leader in restaurant management.
Job Purpose
Expand the presence of TableCheck Inc. Focusing on India including Sri Lanka and Bangladesh in the future.
● Play as the representative of company's brand in India. Talk and communicate with Clients on behalf of head quarter.
● Take responsibility of deploying company's strategy in India, to build up company's brand and culture environment here.
● Take responsibility of hiring and training up team to fulfil company's business development requirements.
Duties & Responsibilities
- Develop and implement effective sales strategies
- Perform research and identify new potential customers and new market opportunities
- Lead nationwide Sales & Operations team members to achieve sales targets
- Prepare quarterly and annual sales forecasts
- Establish productive and professional relationships with key personnel in customer accounts
- Negotiate and close agreements with customers
- Manage and oversee daily operations of Sales, Operations etc.
- Provide timely and effective solutions aligned with customers’ needs
- Recruit and manage staff, mentor and train whenever necessary
- Monitor and analyze performance metrics and suggest improvements
- Liaise with Global teams to ensure brand consistency
- Keep abreast of new feature launches and update team members
- Handle general administrative activities for smooth business operation
Job Requirements
- Proven work experience as a Country Manager/ Sales Head
- Successful Management Experience in the Commercial Department in SaaS business or Solution Vendor Business.
- Excellent network in Hospitality industry (preferably in high-end global & local hotels)
- Excellent verbal & written communication skills in English
- Prior working knowledge of global POS systems like Infrasys, Micros, Infogenesis and/ or popular local POS systems.
- Strong knowledge and network with payments gateway providers.
- Experience managing a high-performance sales & operation team
- An ability to understand and analyze performance metrics
- Solid customer service attitude with excellent negotiation skills
- Strong communication, team management & problem-solving skills
- Availability to travel as needed
We provide the following benefits
• A dynamic international company with an enthusiastic work environment
• Extensive opportunities for training and professional development
• Competitive salary based on experience.
Job tags
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