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Director of Agency


Tata Group


Location

Bhopal | India


Job description

A Position Overview

Position Title

Director of Agency

Department

Business Associate Model

Level/ Band

602

Role Summary: Responsible for Plan, monitor and review the branch performance in areas of Recruitment, Activation and New Business Premiums.

B Organizational Relationships

Reports To

Head of Agency

Supervises

Associate Directors of Agency (ADOA)

C Job Dimensions

Geographic Area Covered

Defined Region

Stakeholders Internal

Sales Staff in the branches

Agency Sales Training

Branch Operations

Distribution Operations

External

BAs and Advisors

D Key Result Areas

. Own the Top line and bottom line targets of the Region

. Plan, monitor and review the branch performance in areas of Recruitment, Activation and New Business Premiums.

. Manage Advisor career progressions and create a pool of Premier Advisors

. Ensure Retention of Advisors by constantly engaging with them and their leaders

. Drive profitable business by maintaining the desired product mix as prescribed by the company from time to time

. Drive growth in New Business Premium (NBP)

. Ensure good quality of business by ensuring collection of modal FYP as well as Renewal Premiums

. Manage a team of ADOAs and guide them to achieve their targets on key Agency Parameters.

. Manage staff headcount in the Region as per sanctioned headcount numbers.

. Liaise with Head Office for any additional budgetary requirements or expansion of geography

. Coach, Train and support the reporting managers as well as monitor and review their performance on a regular basis

. Manage relationships with Top producers and leaders in the Region and create appropriate recognition platforms.

. Effectively drive the various tactical measures launched either locally or nationally.

. To ensure that the spend for various Agency activities are within the approved limits.

. To ensure Employee as well as Distribution retention through active engagement

. Ensure compliance to all internal processes and other compliance standards as set by the Company or the Regulator.

E Skills Required

Technical

Good Knowledge of MS Office / MS Excel

Behavioral

Essential

Desired

Interpersonal skills

.

Communication skills

.

Creative thinking skills

.

Supervising/Leadership skills

.

Teamwork Skills

.

Influencing skills

.

Relationship Building skills

.

Decision making skills

.

F Incumbent Characteristics

Essential

Desired

Qualification

Graduate Skills

Experience

12 - 15 years


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