Location
Mussoorie | India
Job description
Company Description
LaRiSa Hotels & Resorts is a luxury hospitality brand offering exceptional experiences to its guests. The name 'LaRiSa' symbolizes the towering heights, majestic mountains, and the earth itself. The brand comprises five exceptional properties, including LaRiSa Resort in Mussoorie, that aims to offer sophisticated comfort and impeccable service. The brand's mission is to create memorable experiences that stay with guests long after they leave.
Role Description
This is a full-time on-site role for a Front Office Associate located in Mussoorie, who will be responsible for daily check-ins, managing phone calls and emails with professionalism, providing excellent customer service, and performing receptionist duties. The Front Office Associate will communicate with guests, answer their queries and concerns, and ensure their stay at the resort is comfortable and enjoyable.
Qualifications
- Proficiency in phone etiquette and receptionist duties
- Excellent customer service skills
- Ability to manage and handle check-ins
- Strong communication skills with guests and other team members
- Ability to handle multiple tasks and prioritize responsibilities
- Experience in hospitality industry would be a plus
- Bachelor's degree in Hospitality Management or related field would be a plus
Job tags
Salary
