Customer Service - Troubleshooting broadband/Internet - Sal upto 32k
Location
Secunderabad | India
Job description
Greetings from JobShop,
We are Indias Largest BPO Recruitment Company. Please call HR Arbaz 6362015960 on 9538987000 or 996408000 or 080-46115600 or visit jobshop.ai to explore other open positions with us
DESIRED CANDIDATE PROFILE:
1. 10/12/PUC/Graduate ( Except engineering and post graduates)
2. Excellent fluency in english is mandatory
3. Good thought flow and interaction
JOB ROLE: Resolving the issues of the customers through Phone call and Upselling.
Description
Responsible for UK client, handling queries, appropriate assistance.
Patience when handling tough cases.
Excellent communication and problem-solving skills.
Candidate should possess excellent oral and written communication skills.
Respond to customer queries in a timely and accurate way.
Own and resolve customer issues efficiently, effectively and em-pathetically.
Following up with customers for any further information.
Provide accurate, valid, and complete information by using the right tools.
Should be flexible with the shifts.
Eligibility:
Should be flexible with rotational shifts.
5 days of working 2 Days Off.
Should have Minimum 1Year of experience in International Voice Process or FRESHERS GRADUATE.
To apply Please call HR Arbaz 6362015960 or 996408000on 9964080000 or 080-46115600
Or visit jobshop.ai to explore all opens jobs in your city
****PLEASE DO REFER YOUR FRIENDS****
Job tags
Salary