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ERP Manager - Mumbai(LS Retail, MS Dynamics)


SG OASIS HR CONSULTANCY PVT LTD


Location

Mumbai | India


Job description

Good experience in LS Retail, Business Central and ERP Dynamics 365

ESSENTIAL FUNCTIONS:

The candidate should have fair understanding of Retail operations & applications.

The candidate is responsible for effective provisioning, installation/configuration, operation, and maintenance of ERP application. This individual is accountable for the above-mentioned systems operations across CK & outlets. Responsibilities on these systems include SA engineering and provisioning, operations, maintenance, and support.

Primary Responsibilities

1. Manage and deliver large and complex ERP engagements to identify, design, and implement business and technology solutions for organization.

2. Develop ERP practice solutions and methodologies.

3. Update and manage ERP system to ensure it provides company with proper business solutions and accurate results.

4. Analyze data processing modules and identify areas of enhancements and improvements.

5. Provide procedures and reports to identify and resolve data integrity issues.

6. Manage routine interactions with Implementation partner.

7. Develop and maintain installation and configuration procedures.

8. Documentation of SLA signed between Company & vendors.

9. Contribute to and maintain system standards.

Operations and Support

1. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.

2. Perform regular security monitoring to identify any possible intrusions.

3. Managing the applications as per our business requirements and catering relevant support to all the departments & outlets.

4. Perform regular file archival and purge as necessary.

5. Create, change, and delete user accounts as per request.

6. Provide Tier III/other support per request from various Business verticals. Investigate and troubleshoot issues. Maintenance

1. Managing the application Masters and monitoring the system functionalities on regular basis.

2. Maintain Audit trail logs of all the data trigger points.

3. Plan and perform appropriate procedures, documentation, inventory assessment, and other procedures related to IT.

3. Maintain operational, configuration, or other procedures.

4. Perform periodic performance reporting to support capacity planning.

5. Perform ongoing performance tuning, software upgrades, and resource optimization as

required.

KNOWLEDGE/SKILLS:

1. Bachelors degree.

2. ERP System i.e Dynamis/ SAP/ Oracle implementation & administration (preferred MS

Dynamics365).

3. Six to Seven years of experience ERP implementation & administration.

4. Hands-on experience on Retail application i.e. POS &SCM.

8. Self-starter that requires minimal supervision and can provide oversight for any assigned projects.

9. Maintain professionalism, good attitude, and appropriate behavior with office personnel.

COMMUNICATIONS/INTERPERSONAL CONTACTS:

1. Interpret and/or discuss information with others, which involves terminology or concepts not

familiar to many people; regularly provide advice and recommend actions involving rather

complex issues. May resolve problems within established practices.

WORKING CONDITIONS/PHYSICAL EFFORT:

1. Responsibilities sometimes require working evenings and weekends.

2. Occasional travel required at all Outlet Locations.


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