MSL Manager

Location

Bangalore | India

Job description

MEDICAL SCIENCE LIAISON MANAGER , India

GLOBAL MEDICAL AFFAIRS

PURPOSE :

The Medical Science Liaison (MSL) Manager role is responsible for providing leadership, strategic direction, and day-to-day direct line management of a MSL team. They are accountable to ensure the team is adequately staffed (according to local needs), trained (therapeutic and functional) and clear on the expectations of their role in the execution of the medical plans. They are accountable for ensuring the MSL stakeholder engagement plans are robust and focus on understanding the stakeholder’s scientific needs and align to Brand strategy and Medical objectives. They are also responsible for the execution of all MSL activities and ensuring MSL’s scientific engagements with an external expert (EE)/Health Care Professional (HCP) are of a high scientific quality and appropriately well-organized with other in-field team members to ensure a coordinated approach to best meet stakeholder needs.

The MSL manager establishes a productive work environment, by creating trust and respect within the MSL team; provides regular coaching and feedback to direct reports based on field observation and feedback from other in field teams; and executes performance management activities including MSL professional growth and development plans for MSL team.

The MSL Manager interfaces and aligns with other members of the Affiliate Medical and must work collaboratively with numerous cross functional stakeholders and teams to ensure all in-field teams are working together to provide an appropriately coordinated approach to best execute strategies and plans.

RESPONSIBILITIES:

1. Ensuring development and implementation of scientific interaction plans for the therapeutic area for both on market products and pipeline products in a timely manner. Provides field scientific support across the lifecycle of a product including both planning and execution by MSL team and conducts ongoing analysis of clinical and market trends to develop key supporting strategies to meet business objectives.

2. Proactively participate in in Brand Team Meetings ensuring the field medical voice is present to help with plans, communication, monitoring and reporting of MSL metrics and bringing MSL data points and observations into the discussion to help with development of insights for action plans. Ensures MSLs are fully utilizing technology (e.g., CRM, virtual engagement tools, P2P platforms) according to requirements and guidance provided.

3. Proactively analyzes business needs working in conjunction with the Infield team and the Brand Team (if applicable) to identify opportunities where MSL function enhances business results.

4. Manage performance of MSL team to ensure activities are appropriately aligned to the Brand and Medical strategies and plans while ensuring compliance with all national, local guidelines and company policies and procedures.

5. Provide expertise and feedback to coach MSLs in their most important activities (including engagement planning, ensuring that EE/HCP interactions are of high quality in scientific content and interaction approach (Challenger) and scientific storytelling, clinical study engagement activities, responding to medical information enquiries, capturing and reporting of data points and observations, coordination of activities with other in field teams). This includes setting of objectives and regular performance reviews.

6. Monitor the overall MSL team activities/workload and plan appropriately for resource needs-based product lifecycle and therapeutic area needs.

7. Maintains proactive and appropriate communication within the broader affiliate Medical Team and Brand Team for therapeutic area/product as it relates to MSL activities/outcomes that support the achievement of business objectives.

8. Conduct regular field visits and 1-1s with direct reports, using an appropriate combination of direction, support, coaching and challenging to enable direct reports to fulfil their role requirements, achieve their goals and continually develop.

9. Ensure coordination between MSLs and other members of the in-field teams to ensure integration of medical activities with in- field plans.

10. Drive recruitment activities for new or replacement positions; ensure on-boarding and training of new MSLs within the therapeutic area team.

11. Ensure appropriate scientific support and training is provided to the internal stakeholders (i.e. sales training).

12. In-field team leader regularly participating in team meetings and contributing to development of plans and monitoring of progress on such plans (mainly related to Field Medical role).

13. Highlighting FM value to the business by communicating MSL achievements and metrics with appropriate affiliate roles.

14. Ensuring MSL team has the training and the tools they need to do their job and voicing gaps to appropriate responsible roles.

15. Keeping up to date in therapeutic area, scientific narratives and main study data (at appropriate level) to ensure ability to coach MSL on scientific content of presentations.

16. Responsible for overall financial management for MSL team, as appropriate including review and approval of MSL expense reports to ensure compliance.

17. Strongly supports One R&D community mindset and execution, and in collaboration with pipeline MSL if applicable.

INTERNAL / EXTERNAL CONTACTS AND INTERACTIONS:

· Affiliate medical personnel: Clinical Research Manager, Clinical Operations Manager, Medical Managers/Advisers; Medical Information team / specialists; affiliate pharmacovigilance / drug safety personnel

· Marketing and Sales (including district sales manager, and national sale managers) for assigned product and therapeutic area; Market access teams; Affiliate Brand teams, and Customer Excellence.

· Affiliate Government Affairs; Affiliate Public Affairs; Regulatory Affairs; Legal; OEC.

· Local Medical Information; Pharmacovigilance.

· Library Information Resources.

· Regionally and HQ based Therapeutic Area medical affairs teams.

· Area/Regional commercial Staff / Brand Team members

· Area Medical Affairs teams

· Project/Medical Directors and Clinical Teams within Pharmaceutical Development and Global Medical Affairs.

Healthcare personnel (including physicians, nurses, pharmacists).

· Participating Research Investigators; thought leaders/external experts.

· Institutions and Scientific or Medical Societies.

· Hospitals, other healthcare providers, payers and Local Regulatory Authorities.

AUTHORITY AND REPORTING LINES:

· This position typically reports into the Affiliate Medical Director, TA Head or Lead.

LOCATION:

· Bangalore

· MSL Manager is field based role

QUALIFICATIONS :

· Advanced degree in health sciences or clinical discipline required. Preferred: De grees are MBBS, Pharm D, MD/DO, PhD. C andidates with an undergraduate degree and significant relevant experience may be considered.

· Solid knowledge of the pharmaceutical environment and the role of Medical Affairs in contributing to medical and scientific objectives.

· A minimum of 5 years clinical, scientific/research, or pharma industry related experience or equivalent with at least 2 of those years as an MSL.

· In line management experience of a field team preferred.

· Excellent written and spoken communication and presentation skills (local language and English preferred).

· Proven success in managing multiple projects simultaneously.

· Proven ability to work collaboratively cross functionally.

· Experience managing and resolving challenging personnel issues.

· Ability to travel regularly (approximately 50%)

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

Job tags

Salary