TekWissen LLC
Location
Mon | India
Job description
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients Who is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service quality value and selection. We are looking for an individual to provide specialized Information Technology support for our strategic business partners within the client Corporate Center.
Title: Sys Analyst Sr Software Asset Management
Work Location: Remote
Duration: 9 Months
Job Type: Contract
Work Type: Remote
Job Description:
Duties:
Sr System Analyst on the Software Asset Management team within Client Technology is responsible for handling software requisition perform extensive Excel analysis review software license agreements and maintaining license compliance and audit readiness.
Key Responsibilities:
Managing and resolving tickets in the ServiceNow queue efficiently and effectively while embracing a customerfocused mindset
Contributes to the creation and maintenance of knowledge base articles and documentation
Ensure Software Asset Management policies and processes are followed by end users and effective software lifecycle management
Collaborates with crossfunctional teams to support license renewals resolve software license risk and perform mitigating actions
Retrieve normalize and present large data sets in a format that is immediately useful to answering specific questions and provide actionable insights
Perform adhoc analyses using advanced Excel functions from multiple data sources to drive business decisions on software usage and license optimization opportunities
Make business decisions that directly impact software expenses and license compliance Deliver assigned operational tasks reports data sets and analysis insights to support Operational reviews
Reviews and interprets Clients software license agreements and identify rules obligations and license expectations to ensure compliance with all software license agreements and software usage
Displays both breadth and depth of knowledge regarding functional and technical issues
Familiarity with software license management terms and experience in managing governance for various license vendors (e.g. Oracle IBM Microsoft)
Leads large complex analysis efforts for initiatives across Client
Skills:
Qualifications:
5 years professional experience in Software Asset Management
2 years of audit/compliance experience
Professional certifications (i.e. CSAM)
Bachelors degree in Computer Science Information Technology or related field
Proficiency in Microsoft Excel (Pivot tables functions/formulas and data visualization tools) and comfortable working with large complex data sets
Understanding of how to query and structure data to assist with data driven decisions and troubleshooting
Experience to display complex quantitative data in a simple intuitive format and to present findings in a clear and concise manner to leadership
Excellent written and verbal communication skills including the ability to communicate to both technical and nontechnical audiences
Ability to define measure and analyze processes to identify improvement opportunities
Ability to influence others without direct authority and with a focus on creating buyin Recognizes the importance of teamwork to achieve objectives.
Strong analytical and problemsolving skills adapts to change quickly and easily and able to work under pressure
Familiarity with ServiceNow and FlextNet Manager Suite (FNMS) JIRA Coupa SharePoint preferred
TekWissen Group is an equal opportunity employer supporting workforce Diversity.
Job tags
Salary
