Cheran Group of Institutions
Location
Coimbatore | India
Job description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Maintain and perform software User administration, Licensing, and configuration management for Oracle Netsuite, Kissflow, CAMU, Lead Square & Keka
- Provides necessary training to users and give permission also addresses questions with regard to implementation, application software functionality and user application deployment
- Provision and de-provision user accounts in the tools and provides knowledge transfer and training.
- Monitor, update, and maintain existing software systems interfaces to ensure that the interfaces exchange data properly and to support the current legacy environment.
- Work closely with vendors to tune and troubleshoot applications and resolve any reported problems.
- Lead major and minor tools and plugin upgrades as needed.
- Leads and participates in efforts to implement application updates to include upgrades, patches, and new releases.
- Liaise with vendor support on all issues.
- Fully responsible for problem management activities such as issue resolution and root cause analysis.
- Provides expertise in ensuring that software license contracts and agreements, software licenses and software, installations, and associated linkages are reflected correctly in the IT asset repository.
- Participates in license negotiations with vendors.
- Enter and maintain information in a database format to address budgeting, software compliance & inventory, software license keys, contracts, and cost.
Desired Candidates profile:
- BE / B.Tech in Computer Science or related field
- Must have 3-7 yrs of Experience in Software administration.
- Knowledge of Net-suite, CAMU, Kissflow, Lead Square will be added advantage.
- Ability and willingness to learn new skills and abilities.
- Demonstrated observation skills, critical thinking, rational thought process and linear thinking.
- Will need to maintain software such as compilers, link editors, assemblers, utilities, scripts, macros, and subroutines.
Job tags
Salary
