Technical Support Executive

Technosoft Engineering

Location

Thane | India

Job description

Technical Support Executive

Shift Timings: 7:30 PM to 4:30 AM

Exp- 0-1 year

Location- Thane

Education: BE or Diploma ( Mechanical, Electrical, Electronics, Civil, Chemical, Instrumentation or Automobile).

Job Responsibilities:

Set-up new accounts in Convirza and activate call tracking campaigns.
Add information to the Call Tracking Master Log spreadsheet on the Google Drive
Log the Call Tracking Number and Activation Date in TGRAMS Notes field.
Conduct test-calls on newly activated tracking numbers and those updated with new routing numbers.
Inform all relevant teams via email about new call tracking activations.
Make necessary edits, such as updating target numbers, names, and recording indications.
Deactivate tracking numbers when they are no longer an advertiser, or upon Change Order request.

Job tags

Salary