Dentsu India
Location
Mumbai | India
Job description
About Dentsu India:
Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu international comprises five leadership brands - Carat, dentsu X, iProspect, Dentsu Creative and Merkle , each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience Management (CXM), and Creative, dentsu international operates in over 145 markets worldwide with more than 66,000 dedicated talented employees working together to reach the never before! Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in Media, CXM (Customer Experience Management) and Creative, Dentsu India is the 2nd biggest Advertising agency network in India while dentsu international is the 5th largest in the world. In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth. Our teams of optimists, entrepreneurs and first-movers coalesce around the needs of our clients, unlocking unique possibilities for sustainable value and lasting change. Learn more at: Role Summary: Brand : Dentsu Creative Designation : Account Director - Client Servicing (Digital) Job Location : Worli, Mumbai Years of experience : Minimum 7 years of account management experience with a leading Mainline/ Digital Advertising agency. (Please note that we are not considering candidates from other industries.) Key Accountabilities: Head a cluster of clients of the Agency & Manage a Team of Client Servicing Professionals. Provide regular updates to clients on the progress of their projects and campaigns that directly affect each client Develop open and effective channels of communication with each client that can be employed by other departments as well Coordinate internal projects and determine the best utilization of resources to increase client satisfaction Become the reliable point of contact for each customer that is required to establish a strong business relationship End to End execution of marketing projects and campaigns, including ideation Mapping Client organization and team structure Measure and report on the performance of all digital marketing campaigns Identifying and networking to generate business from existing clients, achieving profitability. Coordination with all internal and external stakeholders involved to ensure successful execution and the delivery of all elements as per the client's brief and in most cases exceeding the briefs. Close interaction with design, planning, project management and execution teams to review the delivery of services. New business development. Professional Skills: Qualifications: Graduate (MBA preferred) with experience of 7+ years in client servicing and account management from leading digital agencies. College degree from a reputable university, preferably in Advertising, Business Management, Marketing or similar courses. Excellent presentation and team management skills with an ability to build relationships. Understands the digital ecosystem well and is able to give solutions to clients addressing their business or marketing/communications challenges. Understands media and technology and has prior experience in managing media campaigns and implementing tech projects like websites, mobile apps etc. Highly motivated, creative individual with experience and a passion for connecting with current and future self/brand customers. Organized, smart, self-starter, and well-connected in the Industry. Excellent communication and presentation skills are a must. Core Competencies: Supervisory and Leadership Skills, Advanced oral and written communication skills, Strategic Thinking, Time management, Financial Management, Relationship Management / Interpersonal skills. To apply, please complete the application process here and also send an updated copy of your CV to [email protected]. Kindly mention the following details in your email to help us expedite the processing of your application. Email Subject: Ref: LinkedIn – Account Director – Client Servicing (Digital) role with Dentsu Creative, Mumbai Name: Current company: Designation: Total years of experience in account management: Are you comfortable working from our Mumbai location?: Annual CTC (in a fixed+variable split if so structured): Expected CTC: Notice period: Pls attach your CV We thank you for sending us your profile & details for this role . If your profile gets shortlisted for roles with us, we look forward to a conversation with you to learn about more of what makes you awesome! Working with us By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless. Our Values We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference. Next Steps Sound exactly like the sort of role for you? Apply now!Job tags
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