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Client Success Team (Team Lead)


Verifitech


Location

Chennai | India


Job description

As a Client Success Team Lead, you will be responsible for leading a team of Client Success Managers (CSMs) and ensuring the success and satisfaction of our clients. You will play a crucial role in managing client relationships, driving adoption and utilization of our products or services, and ultimately, ensuring client retention and growth. You will work closely with cross-functional teams, including sales, product, and support, to align efforts and deliver exceptional client experiences.

Key Responsibilities

Team Leadership:

Client Relationship Management

Client Success Strategy

Customer Onboarding And Adoption

Cross-functional Collaboration

Requirements


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