Location
Indore | India
Job description
Indore, Madhya Pradesh, India
Job Type
Full Time
Join Our Team as a Process Trainer at Multrix
Are you ready to ignite the spark of excellence in others and be the driving force behind our team's success At Multrix, we're on the lookout for passionate individuals who have a knack for coaching and developing talent.
What Are We Looking For We're Searching For a Dynamic Process Trainer Who Can Infuse Energy, Knowledge, And Dedication Into Our Team. Here's What We're Seeking In Our Ideal Candidate
- Passionate Educator: We need someone who is genuinely enthusiastic about training and mentoring others, with the ability to inspire and motivate.
- Communication Maestro: Excellent communication skills are key to conveying complex concepts and ensuring they're understood by all.
- Adaptability Guru: The BPO world is ever-changing, and we need a trainer who can adapt to new processes and technologies seamlessly.
- Empathetic Coach: Empathy is your superpower; you understand the challenges learners face and provide guidance and support accordingly.
- Detail-Oriented Wizard: Meticulous attention to detail ensures that training materials and processes are spot-on.
What You Will Be Doing Responsibilities As a Process Trainer at Multrix, you'll play a pivotal role in shaping our team's success. Here's an overview of your responsibilities:
- Training Excellence: Develop and deliver effective training programs that empower our team with the knowledge and skills needed to excel.
- Continuous Improvement: Identify areas for process improvement and work collaboratively to enhance our training materials and methods.
- Quality Assurance: Ensure that training aligns with our quality standards and meets or exceeds client expectations.
- Feedback Loop: Provide constructive feedback and coaching to team members to drive performance improvement.
- Documentation: Maintain accurate records of training sessions, performance metrics, and individual progress.
Requirements As a BPO Process Trainer, you should carry the following qualities:
- Experience: Prior experience in a BPO environment and training is highly preferred.
- Communication Skills: Exceptional verbal and written communication skills.
- Empathy: A genuine understanding of learners' needs and challenges.
- Adaptability: The ability to adjust training methods to cater to different learning styles.
- Patience: Patience is key when working with learners at various skill levels.
- Detail-oriented: Meticulous attention to detail in training materials and documentation.
- Education: A bachelor's degree is preferred, demonstrating your commitment to education and development.
Ready to lead the charge as our Process Trainer To apply, click the 'Empower Our Team!' button or share your CV with us at
[HIDDEN TEXT] . Join us in nurturing talent, driving excellence, and shaping the future of our team. Your journey with Multrix begins here!
About The Company Multrix is next gen, BPO, that believe in people first policy, We are a unique combination of Automation plus human wherein collaboration do wonders for the business.
Skills: patience,softskills,written communication,training,motivational and inspirational,feedback,documentation,adaptability,inustry experience,communication skills,coaching,developing talent,verbal communication,flexibility and adaptability,quality assurance,continuous improvement,empathy,comminication,mentoring,attention to detail
Job tags
Salary
