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IT Support Specialist


Annex India


Location

Srinagar | India


Job description

Profile : IT Support Specialist Job description :- Provide IT support for hardware, networking, software, ERP, and database- Assist in troubleshooting and resolving IT issues- Install, configure, and maintain computer systems, servers, and networks- Monitor and maintain the performance of IT systems- Provide technical support and training to end-users- Ensure data security and backup- Collaborate with IT team members and stakeholders- Lead the planning, execution, and evaluation of RFPs (Request for Proposals) for IT hardware and software procurement projects.- Utilize your extensive knowledge of various routes to market to identify optimal procurement channels, suitable vendors and strategies.- Collaborate closely with the Project Team to grasp their specific needs and develop.- Conduct thorough audits of IT hardware and software licensing agreements, identifying areas for optimization and direct cost reduction.- Maintain relationships with key vendors and industry contacts, staying abreast of market/pricing trends and emerging technologies.- Provide guidance and recommendations to clients on IT procurement best practices and cost-saving opportunities.- Managing complete IT Infra including but not limited to VDI - Routers, Firewall, VPN, VoIP, Mail servers, Cloud Servers, ISP. - Data & Network Security, Backup, LAN, WAN, Power Backup, Vendor Mgmt, Client Interaction.Essential Qualifications :- Proficiency in hardware, networking, software- Demonstrated problem-solving and analytical skills- Strong knowledge of computer systems and IT infrastructure- Excellent communication and interpersonal skills (ref:hirist.tech)


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