Live Connections
Location
Chennai | India
Job description
ABOUT THE ROLE:
As a BASIS Administrator, you will provide support for daily operations across SAP Estate. Including oversight and accountability for relevant global incident/event/request queues.
Responsible for critical incident response, ensuring appropriate assessment, troubleshooting, escalation, and engagement of resources across all teams and leadership of incident resolution/service restoration.
Willing to work in a fast-paced environment and cooperate with various project teams located at various locations around the globe
RESPONSIBILITIES:
• Review SAP security note releases and guide the team in testing and application
• Applying SAP OSS (Online Service System) notes
• Establish system monitoring alerts and thresholds
• Implement system performance tuning improvements as required
• Perform SAP Kernel upgrades
• Maintain and configure the SAP GUI
• Assist in investigation, resolution, and documenting solutions for database problems
• Monitor regularly scheduled server backup jobs
• Assist leadership in troubleshooting and system performance initiatives
• Implement and maintain the SAP Fiori environment
• Install, monitor, tune, troubleshoot SAP Applications and Databases.
• Follow protocols and standards specific to SAP large-scale implementation.
• Participate in outage calls and planned downtime events (ongoing maintenance).
• Work with SAP Support on troubleshooting various issues: understanding the nature of the problem, raising OSS incidents, providing necessary support to SAP Analyst to investigate problems.
• Work collaboratively across project teams.
• Willing to learn to manage and tune the SAP database environment including monitoring indexes and tables spaces
REQUIRED EXPERIENCE:
• 3+ years experience
• Familiarity with SAP Basis Administration for SAP ERP, SAP Netweaver, SAP Enterprise Portal, SAP Solution Manager, and SAP Web Dispatcher
• Participation in administration, installation, patching, and upgrades
• Familiarity with SAP system copy: homogeneous and heterogeneous migration
• Familiarity with SAP client copy: export and import as required
• Participation in configuring and manage the SAP Transport Management System, including migration of transports
• Implement and maintain the SAP Fiori environment
• Demonstrated SAP & SAP HANA on AWS public cloud experience
• Integrating and operating 3rd party applications required for change management process, monitoring, troubleshooting.
KNOWLEDGE & ABILITIES
• General understanding of system administration and development life cycle methodologies
• Knowledge of SAP Basis administration
• Knowledge of RHEL/Oracle Linux/SUSE Linux Server operating system
• Knowledge of database administration
• Ability to apply SAP enhancement packages and upgrades
• Ability to apply and maintain SAP add-ons and add-on upgrades
• Understanding the SAP application architecture, SAP NetWeaver technology (ABAP and Java, alike), instance, work-process nature and roles, ICM, IDOCs, BAPIs, RFCs, Logon Load Balancing, saprouter configuration and setup.
• Deployment approach and strategies for SAPGui, EPM add-on, Analysis for Office (AOE), SAP HANA Studio, SAP Fiori.
• Understanding of best SAP practices, archiving, system copies, single-sign-on, data encryption, security certificates including SAP SNC, High-Availability, Disaster and Recovery.
• Understanding High-Availability, Disaster-Recovery, and SAP technology surrounding those scenarios
• Excellent verbal/presentation and written communication skills.
• Strong organizational skills
• Strong initiative, self-reliance, and ability to cope with and overcome ambiguity
• Able to handle multiple tasks simultaneously and quickly switch focus
• Able to think logically
• Able to work with attention to detail
• Skill in innovative problem solving and analysis
• Able to be a team player with a positive and encouraging demeanor
• Able to participate across various teams, cultures, geographies, and time zones
• Able to work outside normal business hours without prior notice in response to high priority issue
• Excellent interpersonal skills to engage with all levels of Business and IT.
• Self-starter able to work on multiple projects simultaneously with a keen desire to learn and expand depth of knowledge.
• Strong adherence to IT/SAP project methodologies and change control processes.
• Willingness to learn more about SAP administration, new technologies, and how they solve business problems.
• Must be able to read, write and speak English
PREFERRED QUALIFICATIONS & EXPERIENCE
• Familiar with Linux operating systems, networking and infrastructure concepts that are related to SAP environments: OS commands, OS account administration, disk and volume management, file system concepts, LANS, WANS, Routers, DNS, VPN, NAT, TCP/IP protocols, SSL/TLS encryption, etc.
• Familiar with AWS concepts (Cloud, Zones, Network Load Balancers, Application Load Balancers, File-System solutions, etc.).
• Familiar with SAP HANA, SAP MaxDB, SAP IQ and other database systems.
• Familiar with System Landscape configurations and operations: administrating SAP applications: starting/stopping SAP instances, printer management, SAP security operations, monitoring SAP system for health and performance issues, background jobs management operations, Transport and Management System, CTS+, SAP kernel updates, SAP application upgrades, implementing OSS notes, applying SAP add-ons and support packages, application tuning.
• Knowledge of Redwood Cronacle (Central Process Scheduling by SAP) is highly desired.
• Exposure to SAP BRIM Solution, including knowledge of Convergent Charging and Convergent Mediation technology is desired.
• Experience with any of the solutions: BSI TaxFactory, BTI Active Control, Sovos Sales and Use Tax, Vertex O Series, Worksoft Certify, uPerform, HP ALM, Adobe Document Services, Jira, and ServiceNow is a plus.
QUALIFICATIONS:
• Computer Science or Information Technology degree or an equivalent combination of education, training, and experience
• 3+ years of SAP Basis administration experience
Experience with Linux Server and with deployments to the AWS environment or other Cloud environments.
Job tags
Salary
