Teleperformance Global Services Private Limited
Location
Indore | India
Job description
Greeting from Teleperformance...!
Candidate must have experience in international voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably US process. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English.Job tags
Salary
