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Technical Program Manager


Chargebee


Location

Bangalore | India


Job description

Chargebee is the leading Revenue Growth Management (RGM) platform for subscription businesses. Thousands of companies at every stage of development — from startups to enterprises — use Chargebee to unlock revenue growth, experiment with new offerings and monetization models, and maintain global compliance as they scale.

Chargebee counts businesses like Freshworks, Calendly, and Study.com amongst its global customer base and is proud to have been named a Leader in Subscription Management by G2 for five consecutive years, as well as a Great Place to Work in both the United States and India.

We are backed by some of the most respected investors in the world; Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Venture, who believe in the magic of subscriptions and the world that they can create — from cars to coffee pods and everything in between. With headquarters in San Francisco and Amsterdam, our 1000+ team members work remotely throughout the world, including in India, Europe, and the US.

Responsibilities

The newly created Global Business Technology (GBT) team at Chargebee will be at the forefront of all major Chargebee growth and strategic initiatives. As such, we are looking to staff the team with the top talent in the organization.

We are seeking a Business Technology Project Manager who will help drive key initiatives around process, data, and systems automation Centered around Chargebee's Quote to cash systems, as a part of the advancement of a new Global Business Technology 3-year roadmap. This role will fall under the GBT-PMO team.

The BT PM is a key role responsible for managing the entire project lifecycle, from initiation and planning to delivery. It includes defining the project scope, creating a timeline, operating resources, and ensuring successful delivery. The BT PM is also responsible for ensuring the project is on track and meeting the customer's needs.

An ideal Candidate must be somewhat knowledgeable of some of the business technologies such as ERP, CRM, Billing, Rev Rec, etc., and be able to communicate effectively with stakeholders throughout the project. Additionally, they should be able to identify areas of improvement and provide solutions to problems. Project Managers are expected to manage the team effectively, provide guidance, and motivate them to reach their goals.

What will the BT Project Manager Do

The BT PM oversees the successful planning, execution, monitoring, and closure of Agile project teams. This job involves leading, directing, and motivating project teams to reach goals, objectives, and deliverables.

The PM also manages project resources, develops project plans, tracks progress, and reports to stakeholders. Furthermore, they should identify risks, create mitigation strategies, and communicate effectively with all stakeholders.

As a BT PM, you will be required to follow these project roles and responsibilities:

We are Globally Local

With a diverse team across four continents, and customers in over 60 countries, you get to work closely with a global perspective right from your own neighborhood.

We value Curiosity

We believe the next great idea might just be around the corner. Perhaps it's that random thought you had ten minutes ago. We believe in creating an ecosystem that fosters a desire to seek out hard questions, and then figure out answers to them.

Customer! Customer! Customer!

Everything we do is driven towards enabling our customers' growth. This means no matter what you do, you will always be adding real value to a real business problem. It's a lot of responsibility, but also a lot of fun.


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