Genpact
Location
Gurgaon | India
Job description
Manager -O2C - HMS045707
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Inviting applications for the role of Supervisor (4C) – Credit
We are looking for someone with extensive knowledge and understanding of entire credit management process with expertise managing a team of credit analysts. In this role, you will be expected to work on strict deadlines, in a business environment while being a good team motivator. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement
Responsibilities:
• With good knowledge of credit management (read/analyze credit reports, recommend for credit limit), maintain and manage the delivery and BAU activities within the TAT and quality (accuracy) as per defined guidelines.
• Explore Gaps and tighten the control checks to ensure there are no variances from standard operating procedure. Direct preparation and review of work-papers for internal / external auditors.
• Manage Client and Process independently and with minimum supervision.
• Define, implement and monitor standards and policies to ensure adherence to laid procedures.
• Coach and develop team members: hire, assess, field and document performance.
• Lookout for automation opportunities to bring efficiency.
• Customer concern: Confirm that proper escalation procedures are followed according to established business practices
• Communication: Should be able to communicate effectively with team and management and identify issues and concerns that may affect the performance of the job and communicate the same to leadership.
• Direct process to ensure proper controls are in place for the team and direct efforts to ensure team productivity is measured, scored and communicated according to standards. Oversee resolution of discrepancies and advanced systems issues.
• Actively manage the business continuity plans for the process.
Other Proficiencies:
• Demonstrated experience in resource management, team performance management, recruitment and training.
• Solid understanding of Generally Accepted Accounting Principles and practices.
• Project management experience in organizing, planning and executing small to mid-scale projects.
• Proven experience in leading, motivating and developing people. Provide overall support to team/Finance Department.
• Effective verbal and written communication skills.
• Experience in working with a distributed team.
• Proficiency in recognizing and resolving problems or inconsistencies in transactions and systems.
• Exposure to Six Sigma training preferred, drive team to continuously improve in key operational metrics.
• Should be able to multi-task in a time sensitive environment
• Should have developed team of 12 or more people across various career levels
• Experience with Microsoft Office suite (Word, Excel, PPT) including advanced MS Excel Skills
Qualifications we seek in you!
Minimum qualifications
• B.Com Graduation
• Proven experience in Credit Management
Preferred Qualifications
• SAP knowledge and experience is helpful
Job tags
Salary
