Customer Support Executive

Location

Andheri, Maharashtra | India

Job description

Overview

The Customer Support Executive plays a crucial role in our organization by being the frontline support for our customers ensuring their inquiries are efficiently handled and their issues are resolved in a timely and professional manner. This role is pivotal in maintaining customer satisfaction and loyalty.

Key Responsibilities

• Responding to customer inquiries via phone email and chat
• Resolving customer issues and providing appropriate solutions
• Ensuring customer satisfaction through effective communication and relationship building

Updated JD:

Process Kotak securities (Stock Market process)

DesignationCustomer Support Associate (CSA).

Date of Joining 12th March 2024

Criteria

Only Graduates 6 Months Year of inbound customer service Experienced can apply

Age Criteria 18 to 35 Years

Shift Timing:

Male/Females Day Shift 8 am to 8 PM (Any 9hrs)

1 Rotational Week Off ( Saturday OR Sunday)

Salary:

Any BPO experience 20700 in hand 3900 Travelling allowance (Per day 150 Rupees)

Any BFSI 6 Months 21700 in hand 3900 Travelling allowance ( Per day 150 Rupees)

Tech Mahindra Mumbai

communication,customer service,multitasking,adaptability,bfsi,bpo

Job tags

Salary