Location
Chennai | India
Job description
First Choice Finance Consultants Require Training and Quality Manager in Chennai Company Profile: The company is a pioneering home food platform, established with a unique focus on providing authentic, home-cooked vegetarian meals. The platform was created by a diverse group of individuals with a shared commitment to promoting healthy eating habits and empowering women. The company's mission is to offer opportunities for individuals from all backgrounds to achieve financial stability. Through its cloud kitchen service, the company connects talented home cooks, particularly women, with customers who crave nutritious, homemade food. The company is reshaping the concept of remote work with its innovative approach, offering individuals the chance to contribute to the culinary world from the comfort of their homes. The "cook from home" initiative not only provides a source of income but also satisfies the growing demand for healthy, homemade meals. Join the company as it continues to redefine the way people experience homemade goodness, fostering empowerment and culinary excellence for individuals across the globe. Training and Quality Manager Job Code: First Choice Finance Consultants is one of the Top Financial Business Process Outsourcing (BPO) consultants located in Chennai, Tamil nadu, India , providing cost effective value added solutions to meet all business process outsourcing needs of customers under one roof. We follow highest level of professional ethics and quality in all our financial consultancy and BPO services. Job Location: Chennai (Madras) Job Description: First Choice Finance Consultants is looking for Training and Quality Manager (Senior Executive/Team Leader ) in Chennai, Tamil Nadu, India Company Profile: The company is a pioneering home food platform, established with a unique focus on providing authentic, home-cooked vegetarian meals. The platform was created by a diverse group of individuals with a shared commitment to promoting healthy eating habits and empowering women. The company's mission is to offer opportunities for individuals from all backgrounds to achieve financial stability. Through its cloud kitchen service, the company connects talented home cooks, particularly women, with customers who crave nutritious, homemade food. The company is reshaping the concept of remote work with its innovative approach, offering individuals the chance to contribute to the culinary world from the comfort of their homes. The "cook from home" initiative not only provides a source of income but also satisfies the growing demand for healthy, homemade meals. Join the company as it continues to redefine the way people experience homemade goodness, fostering empowerment and culinary excellence for individuals across the globe. Job Title: Training and Quality Manager (Senior Executive/Team Leader - Female Only) Location: Chennai, Tamil Nadu, India Job Description: Must have training and quality experience in any BPO industry, preferably in Voice and Sales Processes. Ensure that agents adhere to company quality standards and attain goals that boost overall performance. Motivate agents to exceed their comfort zones to accomplish predetermined goals. Resolve agents' challenges and coach agents or implement systems to prevent a recurrence. Design and implement on boarding and training programs to equip agents to deal with common workplace issues. Identify issues that agents may overlook and offer potential solutions. Qualifications: Minimum 2 years of experience in training and quality management in the BPO industry. Strong leadership and motivational skills. Proficiency in English, Hindi, and minimum 2 Regional Languages. Excellent communication and interpersonal skills. Ability to identify and resolve issues effectively. Proficiency in system knowledge, Excel, and Google Sheets. Preferred Qualifications: Bachelor's degree or equivalent experience. Ability to work independently and in a team environment. Priority: High Work Mode: Office-based Gadgets: Candidates should have their own Mobile and Laptop for use Bracket: 3.5-4 LPA (Lakhs per Annum) Remarks: 3 months of training will be provided in person. Proficiency in English, Hindi, and minimum 2 Regional Languages. Female Candidates Only Number of Openings (1) Code: ER10401-TQM-04 |Training and Quality Manager | Chennai Functional Area: Human Resources Functional Role: Admin/Facilities Manager First Choice Finance Consultants is one of the Top Financial Business Process Outsourcing (BPO) consultants located in Chennai, Tamil nadu, India , providing cost effective value added solutions to meet all business process outsourcing needs of customers under one roof. We follow highest level of professional ethics and quality in all our financial consultancy and BPO services.. Candidate Requirement Job Description: Must have training and quality experience in any BPO industry, preferably in Voice and Sales Processes. Ensure that agents adhere to company quality standards and attain goals that boost overall performance. Motivate agents to exceed their comfort zones to accomplish predetermined goals. Resolve agents' challenges and coach agents or implement systems to prevent a recurrence. Design and implement on boarding and training programs to equip agents to deal with common workplace issues. Identify issues that agents may overlook and offer potential solutions. Qualifications: Minimum 2 years of experience in training and quality management in the BPO industry. Strong leadership and motivational skills. Proficiency in English, Hindi, and minimum 2 Regional Languages. Excellent communication and interpersonal skills. Ability to identify and resolve issues effectively. Proficiency in system knowledge, Excel, and Google Sheets. Preferred Qualifications: Bachelor's degree or equivalent experience. Ability to work independently and in a team environment.. Experience: 2 - 5 years Qualification: Any Graduate Compensation Details Salary: 4.00 Lakh (Indian Rupees) per annum inr First Choice Finance Consultants First Choice Finance Consultants 57/29, 5th Lane, 2nd Main road,, Indira Nagar, Adyar, Chennai (Madras), Tamil Nadu India 600020 Phone: +919841062636, Website: firstchoicefinanceconsultants.weebly.com
Job tags
Salary
Rs 4 lakh p.a.
