Job Involves understanding the needs of the customer in-store and assisting them onsite for color selection.
Site measurement & Providing quotation based on customer needs
Timely execution of the Interior sites with good feedback.
Following up with assigned reports
Generating leads for Décor Product – via cold call
Achieving respective Sales target – with respect to Décor Category
Responsibilities:
The Customer Care Associate's role is to understand the overall décor of the house and to help the customer to execute the sites with the co-ordination of Designer Associate.
Maintainingthe Site Management Card/Lead Management/Site Completion Card
Credibility Building with customer & servicing the high satisfaction and achieving NPS rating at Execution
