Senior System Administrator - IT

Location

Pune | India

Job description

With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what's possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world's most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 10 million contracts worth more than $1 trillion, in 40+ languages and 93 countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values-Fairness, Openness, Respect, Teamwork and Execution-which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

We're seeking a highly motivated Senior System Administrator to assume responsibility for all facets of configuring and maintaining our IT systems. Primarily responsible for IT server management, operating system (OS) management, and various key infrastructure components. The ideal candidate will have extensive experience in server administration, Active Directory (AD), DNS, DHCP, SCCM, and patch management. Our office environment is both fast-paced and casual, fostering a supportive atmosphere. As our team's sole IT staff member, you will have the opportunity to wear multiple hats, providing you with a diverse and enriching experience. If you are eager to contribute to a dynamic workplace and expand your skill set, we invite you to join us.

Responsibilities:

• Primary responsible for maintaining physical and Windows virtual server environments, SCCM, Active Directory, Azure AD, and other related IT Infrastructure (the on-prem environment)
• Maintain AD infrastructure, including user and group management, group policy, Manage AD replication, DNS, DHCP, and other related services to ensure reliability and availability.
• Monitor server performance, availability, and capacity to ensure optimal operation and scalability. Updating server firmware and drivers with the help of OEM.
• Ensure OS patches, updates, and security fixes are applied promptly and following best practices. Implement server security measures and perform regular audits to identify and mitigate potential vulnerabilities.
• Configure and maintain SCCM infrastructure for software deployment, patch management, and endpoint protection. Create and manage software distribution packages and deployment schedules as per organizational requirements.
• Administer Microsoft 365 services including Exchange Online, SharePoint Online, and Teams, ensuring smooth operation and user support. Manage Intune for device management, endpoint protection, and application deployment in a modern workplace environment.
• Utilize enterprise monitoring tools to proactively identify and resolve potential issues in servers, networks, and cloud services.
• Monitor system performance and conduct capacity planning to ensure scalability and efficiency. Recommend hardware and software upgrades as needed.
• Respond to system incidents, troubleshoot problems, and coordinate with vendors when necessary.
• Perform routine maintenance tasks, including OS patching and system/network configuration backups.
• Maintain comprehensive documentation, including diagrams, configurations, inventory, and procedures.
• Follow change management processes and document changes, updating inventories accordingly.
• Provide timely support and assistance to end-users and other IT staff for system-related issues.
• Understanding of network management principles, including TCP/IP, VLANs, routing, and firewall configurations. Experience with network monitoring and troubleshooting tools such as Wireshark, SNMP, and NetFlow analysis.
• Stay abreast of emerging technologies and industry trends. Continuously update skills and certifications to enhance job performance.

Skillset:

• Bachelor's degree in computer science, Information Technology, or a related field equivalent work experience considered.
• 5+ years of proven experience as a System Administrator or in a similar role. with a focus on server management and infrastructure components.
• Proficiency in Windows Server OS, Active Directory, DNS, DHCP, SCCM, and patch management.
• Knowledge of Group Policy Objects, Active Directory security, and compliance configuration.
• Proficiency in managing physical servers involves overseeing the hardware components of servers, Upgrade procedures involve firmware updates, BIOS upgrades, and driver installations to ensure compatibility and stability.
• Proficiency in troubleshooting encompasses diagnosing and resolving hardware-related issues affecting server and storage systems.
• Hands-on experience with Microsoft 365 administration and Intune management is highly desirable.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
• Excellent communication and collaboration abilities, with a customer-centric approach to service delivery.
• Extensive experience in designing and executing the technical implementation of Windows 10/11 AutopilotModern Management solution using Intune, Azure AD, Office365, SCCM, etc based on requirements and design specifications.
• Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, BitLocker, Windows Hello for Business, etc.
• Ability to diagnose and resolve IT Infrastructure issues effectively. Strong analytical and problem-solving skills with excellent multitasking abilities.
• Familiarity with monitoring and management tools like ManageEngine Syslog and OpManager.
• Knowledge of scripting languages (PowerShell) for automating tasks is a plus.
• Relevant certifications such as MS Certified, ITIL, and CCNA, are advantageous.

Job tags

Salary