Consultant-Cloud Solution
Location
Gurgaon | India
Job description
votre rôle
- Resolve escalated incidents according to documented standards. Guarantee applications availability in accordance of the SLA.
- Provide Key Performance Indicators to management.
- Highlight any detected anomaly to the Problem Manager and propose solution.
- Implement new solutions as per requirements.
- Participate in new expansion projects as per customer requirements.
- Create LLD ( Low Level Design ) documents while implementing new solutions.
- Share knowledge of newly implemented solutions to other team members.
- Manage incidents within Orange Business process and tools; update incident management tools in accordance with the SLA.
- Participate to post mortems analysis (i.e. find and document root cause) for every outage that had an impact to QoS
- Helps in reduction of repeated incidents.
- Helps improve the Quality of Service and helps prevent repeated incidents.
- As part of the change management team, Implement the changes as per the schedule and established quality standards.
- Contributes towards problem management efficiently.
- Document and maintain procedures.
- Proactively check available vendor patches and inform service delivery team for potential risks or security holes.
- Function as a member of a dynamic team supporting a complex and diverse enterprise production environment.
- Provide accurate and timely KPI reporting.
votre profil
Candidate must have a good knowledge & Hands on of CEPH and Netapp Storage.
Good working Knowledge of Linux.
Candidate must have good knowledge of storage technologies (HP 3PAR & Primera, Brocade SAN Switches)
Understand the end-to-end technical flow of storage components.
Candidate must be familiar with SAN/NAS, and you have a good knowledge of CEPH and Primera which includes installation, tuning, advance troubleshooting.
Complete understanding of VMware storage concepts.
Knowledge of Automation.
le plus de l'offre
Candidate should have a good knowledge of CIFS, NFS, FCP, iSCSI,SNAP Mirror, Snap Vault and Brocade SAN switches and Cisco SAN Switch.
Job tags
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