Policybazaar.com
Location
Gurgaon | India
Job description
Job Role: Online Reputation Management -(Executive)
About Policybazaar.com – Mission: Make India’s billion-plus households financially safe and secure Values: Fairness to all our stakeholders Vision: A healthy and well-protected India PolicyBazaar.com is India's largest insurance marketplace and a leading fintech player globally. It has backing from a host of investors including the likes of Soft Bank, InfoEdge (Naukri.com), Temasek, Tiger Global Management, True North, Premji Invest. The portal started in 2008 with a purpose to educate people on insurance products and has had a significant influence on how insurance is bought in India. It has helped in driving penetration of pure life insurance, health insurance, and such products which were barely bought earlier. From receiving traffic of 180,000 visitors in 2008, PolicyBazaar.com has come a long way and today hosts over 100 million visitors yearly, and records 10 transactions on its platform every minute. The company collected Rs 3,500 cr of insurance premium in FY19, and is on track to double this figure in FY20. PolicyBazaar.com accounts for nearly 25% of India’s life cover, and over 7% of India’s retail health business. It accounts for roughly half of all internet based insurance purchase in the country.. Group Companies – Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, Zphin Visit policybazaar.com to know more about us. Responsibilities : Track and report on social media insights (traffic, engagement, shares, conversion rates) Respond to questions and comments on our social media pages in a timely and accurate manner (ORM) Respond to questions and comments on our website’s forum in a timely and accurate manner Co-ordinate with relevant teams within the company to provide best solutions and experience to the customer Create and maintain an up-to-date Knowledge-Base of FAQs so that user queries can be answered quickly with consistent quality standards Skills Required : MS-Office Familiarity with social media like Twitter, Instagram, FB, Blogging Candidate Profile : 1-2 years of experience is must. Loves interacting with customers online High energy and Initiative Ability to interact with people across the organizational hierarchy Diligent and organized while maintaining the ability to work in an environment of rapidly changing priorities Commitment to deadlines and high ownership of result Ability to multi-task and context switch Self-starter and quick learner Creative thinker Excellent written and spoken English skillsJob tags
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