Location
Chennai | India
Job description
Job Description (Posting).
Job Description for Application Packaging L2 Profile:
Proficient in Admin Studio/Install shield
Rich Experience in VB/WMI scripting, Batch Scripting, PowerShell scripting & PowerShell App Deployment Toolkit
Well versed in application testing and remediation techniques for producing Windows 7/8/10 compatible applications. Tools like ACT should be known.
Expertise with VMware Workstation/ Oracle Virtual Box to work on the Virtual Builds.
Knowledge of Creating /Repackaging applications using various Packaging Tools like Wise or Admin Studio.
Sound Knowledge on Windows Installer Technologies - MSI Packaging, Tables, Custom Actions, Standard Actions.
Expertise in Application Virtualization Technologies, App-V 4.6, 5.0,5.1
Basic knowledge of MSIX packaging
Troubleshooting using various tools like FileMon/RegMon, PictureTaker etc.
Knowledge on creation of Merge modules, Packaging Customization.
Knowledge of IT Infrastructure and client server applications.
Good Understanding of Windows operating systems (Windows Servers, Windows 7/8/10), Registry, File systems, Services packs, Patches, installation and uninstall mechanisms.
Knowledge on packaging for Terminal Server applications.
Customer Coordination and proactively resolving issues in UAT environment. [Break/fix Scenarios]
Expertise in Application Compatibility Testing and Remediation.
Working Knowledge of Citrix AppDNA tool and understanding of issues and reports
Should be able to track all the applications, sending weekly reports and participate in management calls.
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Job Description for Application Packaging L3 Profile:
Ability to handle customer as single point for application packaging requirement.
Experience in Windows 7/8/10 Migration projects w.r.t application packaging, testing.
Proficient in Admin Studio/Install shield
Rich Experience in VB/WMI scripting, Batch Scripting, PowerShell scripting & PowerShell App Deployment Toolkit
Well versed in application testing and remediation techniques for producing Windows 7/8 compatible applications. Tools like ACT 5.6 should be known.
Expertise with VMware Workstation/ Oracle Virtual Box to work on the Virtual Builds.
Knowledge of Creating /Repackaging applications using various Packaging Tools like Wise or Admin Studio.
Sound Knowledge on Windows Installer Technologies - MSI Packaging, Tables, Custom Actions, Standard Actions.
Expertise in Application Virtualization Technologies, App-V 4.6, 5.0.
Troubleshooting using various tools like FileMon/RegMon, PictureTaker etc.
Good Understanding of Windows operating systems (Windows Servers, Windows 7/8/10), Registry, File systems, Services packs, Patches, installation and uninstall mechanisms.
Knowledge on packaging for Terminal Server applications.
Customer Coordination and proactively assisting team in resolving issues.
Expertise in Application Compatibility Testing and Remediation.
Working Knowledge of Citrix AppDNA tool and understanding of issues and reports
Basic Understanding/Live Hands on of deployment technologies majorly SCCM.
(1.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. (4.) To adhere to quality standards, regulatory requirements and company policies (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (6.) To participate or contribute on EN
Qualification
B-Tech
Skill (Primary)
DWP-WPE-Application Packaging
Job tags
Salary
