TechAlpha Group LLC
Location
Navi Mumbai | India
Job description
Job Profile
- Identify and reach potential clients to offer TechAlpha Group products. - Monitor existing client needs and opportunities to appropriately cross-sell products. - Observe and understand Industry behavior/trends. - Monitor competitor offers and products. - Maintain & develop relationships with potential leads and clients Operational : - Contact potential leads to introduce our Products and Services. - SMS (Outbound & Inbound)- Update sales data with the opportunity pipeline and respective status of various leads. - Regularly keep in contact with existing clients to keep up to date and poll them for new opportunities. - Reply to demands or questions from clients in timely manner to ensure healthy impact on both sides. - Monitor daily/weekly/yearly SMS & Voice traffic of existing clients for positive/negative warning signals. - Contact key clients based on warning signs and forecast to avoid any revenue leakage or capitalize on new revenue - Liaise internally with other departments for product or price updates - Coordinate with client and internal departments to assist with implementation & technical set up including customization requests. - Coordinate with finance on receipt of purchase to ensure setup and implementation of solutions. - Provide escalation support to clients virtually or on premises. Desired Skills & Experience : - Very good communication skills (written & verbal) in English. - Good communication skills (verbal) in the respective local language. - Should possess clarity of thought and ability to present proposal to customers in a crisp manner. - Strong customer interaction & negotiation skills - Ability to drive the sales for the region at independent level - Must be able to work independently with self-discipline and motivationJob tags
Salary
