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Sales Administrative Assistant - Diamond Business


M. B. Mehta & Co.


Location

Mumbai | India


Job description

Position: Sales Administrative Assistant - Diamond Business

Overview: As a Sales Administrative Assistant, you will play a crucial role in supporting our sales team within the diamond industry. This role will be responsible for providing administrative support to our sales team, maintaining customer databases, processing orders, and ensuring smooth operations within the sales department. This role requires excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Administrative Support: Provide administrative support to the sales team. Assist in the preparation of sales presentations, proposals, and contracts. Assist in the development and implementation of sales strategies to meet targets and objectives.

Data Management: Maintain accurate records of sales data, including customer information, orders, and invoices. Perform general office duties such as filing, photocopying, and data entry as needed.

Order Processing: Process sales orders promptly and accurately, ensuring all necessary activities are followed up. Coordinate with other departments such as logistics and production to ensure timely delivery of orders and resolve any issues that may arise.

Inventory Control: Implement and maintain effective inventory control systems to track and manage stock levels. Conduct regular audits to ensure accuracy and completeness of inventory.

Reporting & Analysis: Generate reports on sales performance, inventory levels, and other key metrics as required.

Customer Service: Respond to customer inquiries and provide exceptional customer service, both over the phone and via email.

Qualifications & Skills: -

Bachelor's degree in Business Administration, Business Management, or a related field. -

Proven experience in an administrative or sales support role, preferably within the diamond or luxury goods industry. -

Excellent communication skills, both written and verbal. -

Strong organizational skills with the ability to multitask and prioritize tasks effectively. -

Proficiency in Microsoft Office and CRM software. -

Attention to detail and high level of accuracy in data entry and record keeping. -

Ability to work independently with minimal supervision as well as part of a team. -

Flexibility to adapt to changing priorities and deadlines in a fast-paced environment. -

Knowledge of diamond grading and terminology is preferred but not required.


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