CollegeDekho
Location
Bangalore | India
Job description
Heres how your onboarding journey will look like:
Upon your joining, you will go through an intensive training program where you will be taught counselling
skills, product knowledge, communication skills & about internal technical systems
This training will consist of New Hire Classroom Training + Nest OJT phases (youre expected to clear this
training to hit the shopfloor)
If you arent able to clear the training the organization may decide to either redeploy or take action (as
per the HR policy)
The period of training will vary from the process/product you get aligned with
You would then be assigned to your respective shopfloor team; with a buddy to help you get answers to
your day-to-day questions
Once settled, you would be expected to counsel students over the phone, basis the knowledge & training
imparted to you
Counselling will lead to forms filling for admission, & ultimately to admission in our partner colleges as per
your assigned targets
You will also have direct access to the colleges SPOC as & when required & help in admission conversion
process
You would be expected to maintain daily MIS on the calls & walk-ins (if any)
Must have skills:
Excellent listening skills + Excellent communications skills (English & Hindi) & interpersonal skills,
multilingual languages (where required)
BPO/contact centre background & sales experience
Comfortable with Daily Weekly Monthly sales targets
Should enjoy working in a core sale driven environment
Self-starter & ability to execute high velocity closures
Zero to 5 years of experience into telesales
Open to work any shifts (early morning, late afternoon, nights)
Inherent ability to have engaging conversations
Graduate in any stream
Good to have skills:
Edu-Tech student counselling background will be a plus
Comfort & knowledge of Microsoft Office (for data management)
More than 3 years of proper edtech sales experience
Job tags
Salary
