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Customer Support Officer


Genesis Placement Services


Location

Chennai | India


Job description

Interested Candidate can share your resume : [HIDDEN TEXT]
8072481869 | 7871339827
Candidate should have knowledge in Home Loan, Business Loan, Loan against Property, Secured and unsecured Loan

Candidate Must have good knowledge in ITR

Job Description:

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
Maintain an updated knowledge of the organization's products, services, and customer service policies
Establish and maintain good rapport with customers by using positive language and anticipating their needs
Document customer interactions when necessary, compiling documents and forwarding information to interested parties
Qualification:

Candidate Must have good knowledge in ITR
Ability to explain complex concepts in a clear, simple manner to customers
Willingness to cooperate with customers and management to resolve any issues that may arise


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