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Manager II, Risk, Bad Actor Discentives


Amazon Music


Location

India | India


Job description

DESCRIPTION

The Bad Actor Disincentives (BAD) team is responsible for removing the incentive for Bad Actors while accurately and fairly paying millions of third-party sellers along with disrupting the bad actor flywheel and change the economics of abuse within our store. The team works to ensure that bad actors cannot profit from using our services to abuse customers, selling partners and Amazon. To accomplish this mission, we withhold funds from bad actors, deny our fulfilment network to bad actors as a means to scale their abuse and ensure that counterfeit / illegal inventory is destroyed, prevent seller credit abuse, identify and disrupt bad actor spare accounts, and generate insights to help CTPS understand where bad actors are prioritizing their efforts. While we obsess over customers, we specialize in obsessing over bad actors to identify their friction points and multiply them exponentially in ways that don't impact good sellers. Our vision is to ensure Bad Actors never receive a dollar from selling on Amazon and abusing our policies. This is done with minimal friction for good sellers, clearly communicated policies, and accurate calculations. If we successfully achieve our vision, then Bad Actors will stop committing misconduct on Amazon.

Designing systems that increase critical-to-quality (CTQ) business needs by improving integration of people, materials, equipment, software, and finance.

Leveraging and integrating advanced technology into process design to maximize return on investment and minimize costs.

Innovating and designing new or improved processes to support the business needs.

Conducting detailed process analysis including time and motion studies, and safety/ergonomic, process complexity, cost and environmental impact analysis.

Recommending and implementing changes to procedures, work methods, and labor standards based on these analyses.

Project and Change management from conception to completion.

Build and publish critical data for understanding areas of financial opportunity and continuous improvement activity results, analyze root causes of difficult problems using statistical tools, and support the creation of reports and executive level documents.

Experience working in or supporting a fast-paced operations environment

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

BASIC QUALIFICATIONS

1. Bachelor's degree required, preferably in Statistics, Industrial or Manufacturing Engineering from an accredited university.
2. Experience in Statistics, Mathematics, Industrial Engineering, Operations Research, Management Science, Economics, or related field.
3. Knowledge of analytical problem solving tools including Statistical Hypothesis testing, Optimization heuristics, DMAIC, Six Sigma, Simulation, Queueing Analysis
4. Experience in applying Math/Stat/analytical tools to generate process improvements
5. Certification, training, or at least 7 years of Project Management experience.
6. Ability to work with all levels of Associates and Managers and work effectively in a team environment.
7. Microsoft Office products (Excel, PowerPoint, Word, Visio, and MS Project) and AutoCAD.

PREFERRED QUALIFICATIONS

1. Master's degree in Industrial or Manufacturing Engineering.
2. Software development experience
3. Demonstrated knowledge of key business financial metrics


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