Location
Bangalore | India
Job description
Build Your Career at Informatica
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.
Associate Data Steward
We're looking for an Associate Data Steward candidate with experience in using Informatica's MDM products and perform research using D&B Hoovers to join our team in Bangalore.
You will report to the Principal Data Steward.
Technology You'll Use
Informatica MDM product, D&B Hoovers, Data Analyst
What We'd Like to See
- Identify and resolve customer data quality issues by conducting data analysis, root cause analysis, and data cleansing activities
- Support Sales, Finance, and Customer Success operations by proactively identifying and rectifying data issues
- Liaison with IT to assess and prioritize data-related changes
- Increase quality, integrity, and reliability of customer data
- Create, publish, and manage documentation pertaining to customer master data
Your Role Responsibilities Here's What You'll Do
- Deal with large amount of data in Informatica MDM, Salesforce, Oracle Cloud ERP and other related systems for Customer Master. This includes data entry, updates, research and records reconciliation
- Oversee the creation, maintenance, and accuracy of master data records in the MDM system
- Day to day management of Customer Master and customer relationship management system with SLA's
- Review and fix customer data issues based on various internal audit reports, on a regular basis
- Perform Data Profiling and Data Cleansing using Informatica's MDM
- Create and maintain customer hierarchies in MDM by leveraging D&B data
- Perform research using D&B Hoovers, company websites and other external sources to validate and fix issues around customer hierarchies
- Develop recommendations for critical processes in collaboration with functional, operational, and technical partners to understand the impacts of changes within and across master customer data domains and impacts to downstream processes and transactions
- Drive and develop dashboards, reports and metrics
Role Essentials
- Bachelor's Degree in Business or related field preferred
- 2 + years of progressive experience in data analysis, data remediation and Master Data Management
- Expertise in maintenance of Master Data Management systems for mastering customer data
- End user experience in Salesforce.com, Dun &Bradstreet and Hoovers
- Experience querying SQL databases is a plus
- Solid track record of business process development, documentation and improvement
- Proven ability to quickly earn the trust of peers and key stakeholders
Perks & Benefits
- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Tuition reimbursement program to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
We're guided by our values and passionate about building and delivering solutions that accelerate data innovations. We do that by creating an that celebrates and supports diversity. So, if your experience aligns but doesn't exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.
Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. . Connect with , , and . Informatica. Where data and AI come to life.
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