TELUS International India
Location
Noida | India
Job description
About TELUS International:
TELUS International (NYSE : TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 70,000 team members and delivery centers across 25 countries in the Americas, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS International partners with some of the world's most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at: telusinternational.com
Experience Range :- 5-8 yrs.
Location: Noida /Remote
Shit Timing : 5:30 pm to 5:30 am IST (Overlap Shift)
Knowledge & Skills-
•Technically strong on Citrix, VMware VDI, vSphere, Netscaler and strong understanding on DHCP, DNS, AD, GPO.
•Identify gaps and share improvement plans wherever necessary with technical teams to plan for its execution.
•Responsible for maintaining compliance while performing various tasks and duties by self as well as all team members.
•Strong in automation and scripting to manage various automation and scripted tasks handled in the environment.
•Very strong communication to clearly articulate and give advice for various activities and projects.
•Maintain high quality of deliverables and document all the key activities.
•Products to support: Citrix StoreFront, VMware Horizon (VDI), Win10, Win 11 imaging and optimization, Netscaler, AD-GPO, Windows Server 2016, IIS, SSL Certificates, PowerShell scripts, vSphere ESXi/vCenter.
•Create Weekly/Monthly Reports and adhoc reports as per business' requirements.
How will this opportunity be a catalyst in your career graph
To stimulate your career growth, a vast array of in-house training programs which are listed below, but not limited to:-
Equal Opportunity Employer
At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
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