Walmart Global Tech India
Location
Chennai | India
Job description
Job Description Summary: About Team and Position Summary: The International Markets team contributes to key global eCommerce sites Walmart Canada, Walmart Mexico and Walmart Africa. We work on technologies that intersect a wide variety of business models for grocery, general merchandise, and the warehouse format. Our focus is to build a continuous, seamless, omni-channel customer experience across physical stores, eCommerce, and mobile commerce, that is unique to Walmart and sets us apart from our competition. We are building grounds up platforms and products using cutting edge technology. We provide unique opportunity to fully own the end-to-end tech transformation. About Team: Our team collaborates with Walmart International, which has over 5,900 retail units operating outside of the United States under 55 banners in 26 countries including Africa, Argentina, Canada, Central America, Chile, China, India, Japan, and Mexico, to name a few.
What you'll do: Manage a team of Technical Services (Command Center Engineers) Support focused on the Retail domain. Work with Engineering and Product Teams and help define business processes and OE and EE Support the team in delivery to ensure adherence to quality and scheduling goals Lead the Ops team to ensure the service delivery, Operations SLAs, Automations enhancement velocity and implementation of the Services and products on SAP Infrastructure (Basis) and SAP PI/PO Landscape. Identify, Improve and optimize opportunities to improve overall service delivery. Ensure the hiring of the right talent and build a high performing team. Ensure compliance with security practices/guidelines, and relevant technology standards Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity. Provides mentoring and development opportunities for associates. Manage the stakeholders, understand their needs and manage escalations. Support team and stakeholders to build the product mindset. What you'll bring: B.E./B.Tech/M.S./M.Tech/MBA from a tier 1 institution with around 10-15 years of experience in SAP support. 10+ years of experience in SAP Finance. 3+ Years in Support teams 5+ years’ experience in managing high performance teams in a product development Ops organization 12-15 years of domain/technical experience of SAP / Retail. Knowledge omni channel retail would be an added advantage. Experience working with global teams You will coordinate and take the role of a Senior Management position leading SAP support teams and also be mentor to other Managers. You will contribute to the success of the Operations by applying knowledge of SAP Operations in Retail / Finance / Infrastructure / Basis / Integration. You will coordinate functional requirement gathering and designing activities across multiple teams, Information Technology Groups and business stakeholders to collaboratively develop effective solutions. You will work closely with a team of developers and play a major role in the overall delivery of the assigned custom interfaces, objects. About Walmart Global Tech Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Flexible, hybrid work We use a hybrid way of working with primary in office presence coupled with an optimal mix of virtual presence. We use our campuses to collaborate and be together in person, as business needs require and for development and networking opportunities. This approach helps us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives. Benefits Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include a host of best-in-class benefits maternity and parental leave, PTO, health benefits, and much more. Equal Opportunity Employer: Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.Job tags
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