Location
Ghaziabad | India
Job description
Experience: 4.00+ years
Salary : Open to any budget (based on experience)
Expected Notice Period : 15 Days
Shift : (GMT+02:00) Europe/Andorra (CEST)
Opportunity Type : Remote
Placement Type : 6 Months - Part Time
(*Note: This is a requirement for one of Uplers' client - Indomo) What do you need for this opportunity Primary Skills: Project management, Team Collaboration, crm management, customer journey mapping, Email Marketing, loyalty program management, Salesforce CRM, Data Analysis, Strong Attention to Detail
Indomo is Looking for: - Customer Journey Mapping: Define and develop comprehensive customer journeys that align with our business goals and enhance the customer experience.
- Email Marketing: Design and implement effective email flows for various stages of the customer journey.
- Create engaging email content that drives customer engagement and conversion.
- Behavioral Trigger Emails: Develop and manage behavioral trigger emails based on customer actions and preferences to increase customer retention and loyalty.
- CRM Management: Manage and optimize the use of our CRM system to ensure we are effectively capturing, analyzing, and leveraging customer data.
- Loyalty Program Management: Oversee our loyalty program, ensuring it effectively incentivizes repeat purchases and enhances customer loyalty.
- Data Analysis: Analyze customer behavior data to identify trends, measure effectiveness of CRM and loyalty strategies, and provide insights for improvement.
- Collaboration: Work closely with other teams (such as sales, marketing, and customer service) to ensure CRM and loyalty program strategies are integrated across all customer touchpoints.
This Role Requires: - Bachelor's degree in Marketing, Business, or related field.
- Proven experience in CRM and loyalty program management for retailers/e-retailers
- Strong understanding of customer journey mapping and email marketing strategies.
- Proficiency in using CRM systems and email marketing platforms such as Salesforce
- Excellent analytical skills with a strong attention to detail.
- Exceptional communication and project management skills.
- Ability to work cross-functionally and collaboratively with various teams.
How to apply for this opportunity - Register or login on our portal & fill out the application form.
- Clear the given AI Screening (30 min) and Click on 'Apply' to get shortlisted
- Once it's all done, your profile will be shared with the client for the Interview round.
- When selected, just meet the client and get your exciting career started!
About our Client - Indomo: We design together with clients bespoke in-house marketing & media performance solutions that drive business and brand performance. Core of the solutions is to progressively increase ROI by optimising audiences, channels, media and content focusing on digital performance channels.
About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. You will also be assigned to a dedicated Talent Success Coach during the engagement.
(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).
So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Job tags
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