Location
Bangalore | India
Job description
Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionThe Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. As part of the Global GBO Delivery team, the Analyst will help to deliver this vision to our regional teams and our Issuers, Merchants and Acquirers who are clients of Visa. In this role, you will use strong analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks.
Robust automation, effective visualization, and both experience and understanding of how to utilize big data environments is critical. The ability to manage BAU reporting activities in parallel with projects and new initiatives having the adequate setting and balance of priorities is essential to the success of the role. Innovation and a willingness to challenge traditional paradigms are important to the success of the role.
Responsibilities
The Consultant, Global Business Optimization will be primarily responsible for developing automated, scalable, client-facing dashboards. The consultant derives analytic insights into client performance and helps to deliver those findings to external and internal stakeholders. Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations. Scaling up reporting dashboards to support multiple regions, Speed to execution, automation and driving process efficiencies is critical component of this role.
We are looking for candidates with a proven history of developing Tableau dashboards with high proficiency in SQL and other programming languages that can help accelerate commercialization, impact worldwide revenue goals, influence management priorities, and optimizes business investments.
Responsibilities
• Develop new and maintain existing dashboards that address the demands of GBO’s business and support commercialization efforts
• Use Hadoop/Hive and other database querying tools to connect directly in Tableau to generate powerful, scalable dashboards
• Creating client-facing quantitative analyses that demonstrate the value of Visa products and solutions
• Dashboard development (helping develop and optimize scalable, client-facing and internal dashboards to globally track client performance and sales progress)
• Generate powerful data visualizations that ‘tell a story’ thru the data
• Conducting industry/client research, identifying internal and external data resources to create custom analytics
• Analyzing client data and identifying preliminary trends and themes in the data
• Create user guides and training material so users understand how to leverage and use the tools
• Build, scale, replicate, automate and drive efficiencies for faster delivery and output of dashboards designed by regions
• Create and present analytic deliverables to external Visa clients, regional colleagues in the Global Business Optimization team, and other internal stakeholders with varying degrees of analytical and technical expertise
• Gain an understanding of root problems, define analytical objectives, and formalize data requirements for various types of analyses
• Combine and analyze disparate data sources and derive insights in a Big Data environment
• Proactively facilitate the overall analytic delivery strategy for the organization Work on projects across different regions simultaneously
• Compare client performance against industry best practices with a shrewd eye toward identifying performance and or profitability improvement opportunity
• Develop presentations of complex data and content for clients in an accurate, understandable, and engaging manner
A successful candidate will have demonstrated the ability to provide actionable insights and experience delivering high-caliber client facing dashboards using Tableau and SQL, build strong working relationships with Account Executives, and to interact with executive management.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications Basic Qualifications
•5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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