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Customer Support Executive- English + Hindi language (Fresher & Exp) -Bangalore


2coms


Location

Bangalore North | India


Job description

Description:

Uber is looking for brand new Uber Experts to help build our Uber Greenlight hub, our in-person location for Uber drivers! WHO YOU ARE We are looking to build a team of rock stars. We need people with strong communication and problem-solving skills, who dont shy away from in-person interactions. The Greenlight hub is used to support and educate our Uber partners as they grow their business of being an Uber driver. Youll be expected to help onboard new driver partners, provide exceptional support, and quickly adapt in an ever-growing business. Working with Uber is a great opportunity to work with a top-notch Operations team and deep dive into Ubers day-to-day-operations. You have retail or customer service experience and are an effective communicator with the ability to interact with partners. You have a passion for helping and empowering others, and are good at quickly and efficiently troubleshooting problems. And if you dont know the answer, you know where to look and who to ask. You are personable, highly organized and a patient teacher. You are self-motivated and a great team player. And youre an Uber evangelist! This is a temporary, contract role with the potential for extension. WHAT YOULL DO: Deliver 5-star, in-person support for our partners. Walk new drivers through onboarding and all the tools to be successful Uber drivers. Resolve driver issues and questions. Help brand the Uber name and get drivers excited. Stay on top of Uber processes and tools. Work with the Driver Operations team to streamline procedures.

Location: Bangalore

Position- Customer support voice

Language- should have good speaking ability in English and Kannada language 

Fresher or Experienced

Qualification- Graduate

We need people with strong problem-solving skills

Should be ready to do work from office

Salary- in hand 14-17k + 5k Variable pay

Shift- Day shift

Week off- Sunday off

Mode of Interview- Virtual/  Telephonic

Requirements

Education Required: Any Graduation or above

Experience: Fresher or upto 1 year in any voice support

Benefits

Benefits

Salary-  NTH: 14-17k + 5k Variable pay + Incentives upto 10k based on performance

Shift- Day shift

Week off- Sunday off


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