Infoblox software pvt ltd
Location
Trivandrum | India
Job description
4+ years of experience working in an Enterprise Technical Support Role Excellent knowledge of networking fundamentals - OSI & TCP/IP model Excellent knowledge n layer 2 & 3 device/protocol knowledge Proficient knowledge of DNS and DHCP protocols and configuration As a 24x7x365 organization, shifts, work on holidays and on-call responsibilities may be required Act as the escalation point to support engineers for SaaS cases Conquer visibility on critical customer issues and manage your own way to successful completion Provide remote technical support for Infoblox customers and partners
Job tags
Salary
