YO HR CONSULTANCY
Location
Secunderabad | India
Job description
Experience: 3-5 Years
Must-have : High computer and data literacy (Microsoft Office, including Excel), a logical thinking ability, and strong communication skills. Knowledge on Payment operations, Billing, E-Commerce platform, working on subscription, Ticketing System, Basic SQL queries. Projects Role and Responsibilities : Cooperate with higher management, TPMs, PM's, our suppliers, and other stakeholders in terms of project progress, requirements, and launch global features. Proactively participate in discussions with Product & engineering teams to assist with the coordination of any changes to pricing structures, product offering and terms of sale which can impact subscriptions, billing, taxation, etc. As needed then build comprehensive plans for master data, transactional data changes or workflows. Ensure full end to end testing for accuracy and coordinate cutover implementation timing and delivery. Key resource for the project management of system changes and new implementations for Zuora Billing. Build data and process structures to ensure completeness for all entities, standardization, and optimizations to support continuous improvement. Integrations and monitoring of changes with other third parties' systems including Salesforce platform (coordinate with the local SF Team), Banking integration (lockbox), Sales tax engine (Avalara), API's to Data Warehouse, Lockbox. Support Internal stakeholders with gained knowledge about our systems capabilities as well as options for projects delivery Internal teams with feature questions and testing during project implementation with ad hoc questions and investigations from i.e. Commerce Operations, UAT, and Incident Management teams Prepare training calls and materials for other teams within the business as well as other Commerce Analyst team members as well as documentation about projects and know-how gained. System Maintenance Maintain our Payments and Subscriptions ecosystem (i.e., Zuora, Adyen) as well as other various platform and their connections. Troubleshooting and live issues payment & subscription investigation Manage 3PP offers catalog. You'll be set up for success if you have: High computer and data literacy (Microsoft Office, including Excel), you are a logical thinker, reliable, and are an efficient and strong communicator. You have an intellectual curiosity combined with outstanding analytical skills. Passion for the customer data Ability to multi-task efficiently and efficiently prioritise workloads. Hands onboard attitude and ability to work within the team as well as on our own. Even Better If You Have Zuora and Salesforce knowledge and experience 1 to 3 years Experience with subscription-based products, e-commerce or online payments in general Skills: sales,sales analyst,communicationJob tags
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