Omatics Digital and Marketing Pvt. Ltd.
Location
Delhi | India
Job description
Job Description
Interaction with Corporate Clients for their air travel requirement. Reservation & Ticketing on CRS ( Amadeus /Galileo ), Online Portal for Domestic/International air travel Itinerary & fare construction. Re-issuing tickets towards date change penalties, upgrades & re-routings involved. Refund processing of tickets cancelled Solving Escalations at the first end. Coordinating with airlines regarding reservation issues. Handling Visa requests. Handling Foreign exchange and travel insurance. Handling web check in and seat allocation. Competencies Well versed with International /Domestic routing and ticketing Must have knowledge of Amadeus/Galileo Pleasing personality Excellent interpersonal and customer service skills Customer facing skills. Be able to provide excellent customer service both in person and by phone/email Team Player Negotiation skills Good selling & communication skillsJob tags
Salary
