As a member of the Workforce Identity team, you will help the team manage the user lifecycle of all DocuSign employees and contingent workers
The team is responsible for making sure that all internal users have the appropriate access to software and tools based on their job and responsibilities at DocuSign
You will have the opportunity to work with our teams to help handle and maintain our identity and access management systems, including Active Directory, Okta, AWS, Azure AD, and various cloud-based SaaS applications
Responsibility
Assist with identity and access management tasks, including user lifecycle management and role-based access control (RBAC) policy definitions
Provide operational support to both end users and other internal clients such as End User Support, Enterprise Applications, System Owners and People Operations for user lifecycle management and role-based access control (RBAC) projects
Collaborate with other teams to ensure effective integration of identity and access management systems with other business applications
Develop Python scripts to integrate with other systems and to automate identity and access management processes
What you bring
Basic
Bachelors Degree in Computer Science or IT
5+ years of Experience in IT Operations and/or Software Development
Experience with scripting languages such as PowerShell or Python
Flexibility for occasional off-hours and weekend work
Preferred
Operational knowledge of Python
Previous experience in systems access
Technical skills and ability to quickly learn new technologies
Outstanding communication abilities to explain intricate concepts to non-technical stakeholders
Excellent problem-solving skills with a data-driven, decision-making approach
Automation mentality with a track record of automating tasks and workflows
Experience with any IAM Tool or Platform such as Active Directory, Azure Active Directory, Okta, Sailpoint
Basic understanding of identity and access management concepts and principles
Attention to detail and ability to work independently
Adaptability to a fast-paced, dynamic environment while effectively managing multiple tasks
Familiarity with complex enterprise application environments, including integrations and customizations supporting diverse business processes
Team collaboration skills alongside the ability to work independently with minimal supervision
Demonstrated experience in successful project execution, delivering complex IT projects within allocated timelines and budgets
