Actide International
Location
Vadodara | India
Job description
Candidate should have 0-3 years of experience.
Candidate should be good with English Communication skills,.
Candidate should have good knowledge of SQL.
Candidate Must be from IT Background.
Provide Technical Support to Software Users
It is up to Software Support Engineers to field calls from consumers who are experiencing technical issues with software products. They assist customers in troubleshooting problems, diagnose issues with software installation and application, identify sources of the problem and offer solutions.
Assist with Software Design and Development
Software Support Engineers can be involved in the creation of new software and work closely with software engineers and development teams to identify and resolve potential issues in the development stage. They analyze all aspects of the software and make suggestions throughout the development phase to help avoid issues in the final product.
Create Technical Documents and Manuals
As Software Support Engineers encounter new software issues, they typically document these issues and their solutions to help future efforts in the design and implementation of software products. They also generate technical reports focusing on customer complaints and resolutions. In addition, Software Support Engineers might make written recommendations to improve technical support tools and processes.
Software Support ,SQL
Designation: Technical Software Support
Vacancies: 3
Experience: 0 - 3.0 Year(s)
Job tags
Salary
Rs 1 - 4 lakhs p.a.
